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Reception, Stores and Accounts Assistant (Part Time)

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    People, HR & Administration
  • Cambridge

AI generated summary

  • You should have reception or customer service experience, excellent communication skills, multitasking abilities, proficiency in Microsoft Office, GCSEs in Maths and English or equivalent, and strong organizational skills.
  • You will greet visitors, handle calls, manage mail, process orders, maintain stock, assist with invoicing and audits, and support laundry and inventory tasks.

Requirements

  • The ideal candidate for this role should have prior experience in a reception or customer service position, where they were responsible for interacting directly with clients or the public.
  • They must possess excellent communication skills, ensuring they can convey information clearly and effectively.
  • The role requires strong multitasking abilities, as they will need to manage various responsibilities simultaneously, such as answering phone calls, greeting visitors, and supporting staff.
  • The ability to stay composed and professional in high-pressure situations is essential.
  • Additionally, the candidate should be proficient in using Microsoft Office applications.
  • In terms of qualifications, they should hold GCSEs (or equivalent qualifications) in subjects such as Maths and English, or an NVQ Level 2, or have gained relevant practical experience in a similar role.
  • If you are proactive, enjoy working in a team, and have strong organisational skills, we encourage you to apply.

Responsibilities

  • Greet visitors and contractors, issue visitor badges, and notify hosts
  • Handle incoming calls, connect internal/external callers, and take messages
  • Process outgoing mail and liaise with courier services as required
  • Distribute incoming mail and maintain up-to-date address lists
  • Raise purchase orders on the CUF system using iProcurement.
  • Issue stock, lab coats, and other items as needed
  • Notify staff when their orders are ready for collection
  • Receive and scan parcels into inventory
  • Handle laundry processing for lab coats and other items
  • Maintain stock levels by raising requisitions for the Department Buyer.
  • Open post, date stamp invoices, and file documents such as invoices and timesheets
  • Cross-check invoices against Purchase Orders for accuracy
  • Assist with financial audits by preparing documents for auditors
  • Help with archiving financial documents at year-end
  • Send weekly batches of invoices to shared services for payment

FAQs

What are the primary responsibilities of the Reception, Stores, and Accounts Assistant?

The primary responsibilities include greeting visitors, handling incoming calls, processing mail, issuing stock and lab coats, managing parcel inventory, processing invoices, and assisting with financial audits.

What qualifications are required for this role?

Candidates should hold GCSEs (or equivalent) in subjects such as Maths and English, or an NVQ Level 2, or have relevant practical experience in a similar role.

Is training provided for the position?

Yes, training will be provided where needed, ensuring that the successful candidate is well-equipped to perform their duties.

What skills are essential for this position?

Essential skills include excellent communication, strong multitasking abilities, proficiency in Microsoft Office, and the ability to remain composed in high-pressure situations.

How do I apply for this job?

To apply, click on the 'Apply' button which will direct you to the University's Web Recruitment System, where you will need to register or log in before completing the online application form.

Is there an age requirement to apply for this role?

The job description does not specify an age requirement, but all applicants must be eligible to live and work in the UK.

Can I contact someone for more information about the role?

Yes, informal enquiries can be made to Natalia Kina, the Finance Coordinator, at finance-coordinator@msm.cam.ac.uk.

What is the work schedule for this part-time role?

The specific work schedule will be discussed during the application process and may vary based on departmental needs.

Are there opportunities for advancement in this position?

While the job description does not specifically mention advancement opportunities, working in a collaborative team environment may present chances for growth and development within the organization.

What should I include in my application?

You should outline how you match the criteria for the post, explain why you are applying for the role, and provide details of your referees, including one from your most recent line manager.

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