FAQs
What are the working hours for the Part-time Receptionist position?
The working hours are part-time at 24 hours per week, specifically on Tuesday and Wednesday from 08:30 to 17:30, and on Friday from 08:30 to 17:00.
Where is the Bupa Dental Care practice located?
Bupa Dental Care is located in St Andrews Community Hospital on Largo Road in St Andrews.
Is previous experience required for this position?
Yes, previous administration or receptionist experience, preferably within a healthcare setting, is required for this position.
What are the main responsibilities of the Receptionist?
The main responsibilities include meeting and greeting patients, booking and amending appointments, updating patient records, promoting Bupa Dental Care products and services, and supporting the Practice Manager and clinical team.
What skills are important for this role?
Important skills include strong communication skills, proficiency with Microsoft Word and Outlook, excellent customer service skills, and the ability to remain positive and professional in a fast-paced environment.
What benefits are offered to employees?
Benefits include competitive pay rates, access to healthcare support through MyHealthcare, discounts at retailers and gyms, mental health support, and various health and wellbeing initiatives.
Is there a requirement for product promotion experience?
Yes, previous experience with promoting company products and services is preferred.
Is there an opportunity for career development in this role?
Yes, there is access to career pathways and support throughout your working life with Bupa Dental Care.
How is patient confidentiality maintained in this role?
Handling sensitive information while maintaining patient confidentiality is a key responsibility for the Receptionist.
Does Bupa Dental Care champion diversity and inclusion?
Yes, Bupa Dental Care champions diversity and promotes an inclusive environment where all employees can be themselves.