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Receptionist

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Bupa

16d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Belfast

AI generated summary

  • You should be calm in fast-paced settings, have admin or reception experience, be personable and customer-focused, efficiently use Word and Outlook, and have strong communication and organization skills.
  • You will greet patients, manage appointments, assist the team, promote services, handle payments, and ensure confidentiality of sensitive information.

Requirements

  • Ability to keep calm and professional in a fast paced environment
  • Previous administration or reception experience
  • Personable, positive and enthusiastic with a great customer focus
  • Efficient with Microsoft Word and Outlook
  • Preferred Dentally experience
  • Strong communication and organisation skills
  • Previous experience in a healthcare setting preferred but not essential

Responsibilities

  • Meeting and greeting patients, providing a great first impression
  • Booking and amending appointments, answering the phone, updating patient records
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Making patients aware of dental services and offers
  • Handling payments
  • Accessing sensitive information whilst maintaining patient confidentiality

FAQs

What are the working hours for the Receptionist position?

The working hours for the Receptionist position are Monday 8:30-17:00, Tuesday 12:00-19:00, Wednesday 08:30-17:00, Thursday 8:15-17:15, and Friday 8:15-17:00, totaling 37.5 hours per week.

Where is the Belfast Cranmore practice located?

Belfast Cranmore is located on Windsor Avenue, between the Lisburn and Malone Roads, just outside the centre of Belfast.

What qualifications or experience do I need to apply for the Receptionist role?

Applicants should have previous administration or reception experience, be personable and customer-focused, and possess strong communication and organization skills. Experience in a dental or healthcare setting is preferred but not essential.

What responsibilities does the Receptionist have?

The Receptionist will greet patients, book and amend appointments, update patient records, support the Practice Manager and clinical team, inform patients about dental services, handle payments, and maintain patient confidentiality.

Are there opportunities for career development within the company?

Yes, Bupa Dental Care offers career opportunities to move into other roles or different parts of the organization, as well as training and development to increase your skills and salary.

What benefits does Bupa Dental Care offer to Receptionists?

Benefits include a competitive starting salary, training costs covered, free CPD courses, access to discounted gym memberships, health and wellbeing support, discounts on dental insurance, and more.

Is previous dental experience required for the Receptionist position?

No, previous dental experience is preferred but not essential for the Receptionist position.

Is Bupa Dental Care an equal opportunities employer?

Yes, Bupa Dental Care is an equal opportunities employer, promoting diversity and inclusion in the workplace.

What is the company culture like at Bupa Dental Care?

The company culture at Bupa Dental Care emphasizes collaboration, support for mental health, diversity and inclusion, and a commitment to patient care and clinical excellence.

How can I apply for the Receptionist position at Belfast Cranmore?

Interested applicants can apply for the Receptionist position by visiting the Bupa Dental Care website, specifically at cosmeticdentistrybelfast.co.uk.

Bupa

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Science & Healthcare
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

upa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.