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Receptionist

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Bupa

16d ago

  • Job
    Full-time
    Junior Level

AI generated summary

  • You must be positive in a fast-paced setting, have admin or receptionist experience, strong communication skills, and be proficient in MS Word/Outlook. Dentally experience is preferred.
  • You will greet patients, manage appointments, update records, promote services, handle payments, and support the team while ensuring confidentiality and excellent customer service.

Requirements

  • Ability to be positive and professional in a fast-paced environment
  • Previous administration or receptionist experience, preferably within a healthcare setting
  • Strong communication skills face to face, via telephone and email
  • Proficient with Microsoft Word and Outlook with overall strong organisation skills
  • Previous experience with promoting company products and services
  • Preferred Dentally experience

Responsibilities

  • - Meeting and greeting patients, providing a great first impression and patient journey
  • - Booking and amending appointments, answering the phone, updating patient records
  • - Co-ordinating the care packages for our patients that has been provided by our clinicians
  • - Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
  • - Excellent customer service skills face to face, telephone and via email
  • - Supporting the Practice Manager and clinical team with the smooth running of the practice
  • - Handling payments
  • - Accessing sensitive information whilst maintaining patient confidentiality

FAQs

What are the working hours for the Dental Receptionist position?

The working hours are Monday 8am-6pm, Tuesday 8:30am-5pm, and Thursday 9:30am-6pm, along with one Saturday every three weeks from 8:30am-1pm.

Is this position full-time or part-time?

This position is part-time, offering 24 hours a week, with additional hours on Saturdays when worked.

What is the duration of the contract for this position?

The position offers a fixed term contract for 12 months.

What responsibilities will I have as a Dental Receptionist?

As a Dental Receptionist, you will be meeting and greeting patients, booking appointments, coordinating care packages, promoting Bupa Dental Care products, handling payments, and maintaining patient confidentiality, among other duties.

What skills and experience are required for this role?

Required skills include positive and professional attitude, previous administration or receptionist experience (preferably in healthcare), strong communication skills, proficiency in Microsoft Word and Outlook, and experience in promoting company products.

What benefits does Bupa Dental Care offer to employees?

Bupa Dental Care offers competitive pay rates, access to healthcare support and advice, discounts at retailers and gyms, a mental health program, discounted dental insurance, health and wellbeing initiatives, and career development support.

Is there any training provided for this role?

Yes, Bupa Dental Care provides training and development opportunities, which can lead to an increase in pay rates.

Are there opportunities for career progression within the company?

Yes, Bupa Dental Care offers access to career pathways and support throughout your working life within the organization.

Does Bupa Dental Care support diversity in the workplace?

Yes, Bupa Dental Care champions diversity and offers an inclusive environment where employees can be themselves.

Is prior experience with Dentally software preferred for this position?

Yes, previous experience with Dentally software is preferred for the role of Dental Receptionist.

Bupa

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Science & Healthcare
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

upa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.