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Receptionist

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Fika Consultancy

3mo ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Facilities Management
  • Dubai

AI generated summary

  • You need a high school diploma, 1-2 years of experience as a receptionist, strong communication skills, MS Office proficiency, organizational abilities, and a positive, customer-focused attitude.
  • You will greet visitors, handle calls, assist with scheduling, manage office supplies, sort mail, maintain the visitor log, and provide general support to various departments.

Requirements

  • Education: High school diploma or equivalent; additional certifications in office management or administration are a plus.
  • Experience: Minimum of 1-2 years in a receptionist or front-desk role, preferably in a professional setting.
  • Excellent verbal and written communication skills in English.
  • Proficiency in MS Office Suite (Word, Excel, Outlook).
  • Strong organizational and multitasking abilities.
  • A positive attitude and a customer-focused approach.
  • Well-groomed, punctual, and courteous.

Responsibilities

  • Front Desk Management: Greet and assist visitors with a warm and friendly demeanor, ensuring their queries are directed appropriately.
  • Call Handling: Answer, screen, and forward incoming phone calls professionally and efficiently.
  • Administrative Support: Assist in scheduling meetings, maintaining records, and preparing correspondence.
  • Visitor Coordination: Maintain a visitor log and issue visitor passes as required.
  • Office Supplies Management: Monitor and manage inventory of office supplies and place orders as necessary.
  • Mail Handling: Sort and distribute incoming mail and coordinate courier services for outgoing deliveries.
  • Support to Departments: Provide general administrative support to various departments as needed.

FAQs

What is the primary role of the Receptionist at Fika Consultancy?

The primary role of the Receptionist is to ensure a seamless and positive experience for clients, visitors, and staff while managing front-office operations efficiently.

What qualifications are required for the Receptionist position?

A high school diploma or equivalent is required, and additional certifications in office management or administration are a plus.

How much experience is required for this position?

A minimum of 1-2 years of experience in a receptionist or front-desk role, preferably in a professional setting, is required.

What skills are necessary for a Receptionist at Fika Consultancy?

Excellent verbal and written communication skills in English, proficiency in MS Office Suite, strong organizational and multitasking abilities, and a customer-focused attitude are necessary skills.

Is there a specific dress code for the Receptionist position?

Yes, the Receptionist is expected to be well-groomed and courteous as part of representing the company professionally.

What kind of work environment can I expect at Fika Consultancy?

You can expect a collaborative and inclusive work environment that promotes teamwork and open communication.

Are there opportunities for career growth in this position?

Yes, Fika Consultancy offers opportunities for career growth and development for its employees.

What benefits does Fika Consultancy offer along with the salary?

In addition to a competitive salary, Fika Consultancy offers additional benefits, which may include health insurance, paid time off, and other perks.

How does the Receptionist contribute to the office operations?

The Receptionist contributes by managing front desk activities, handling calls, providing administrative support, and coordinating visitor management, among other tasks.

Can I apply for the Receptionist position if my experience is in a different industry?

While prior experience in a receptionist or front-desk role is preferred, candidates from different industries who possess the essential skills and positive attitude are encouraged to apply.

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Fika Consultancy

Consulting
Industry
11-50
Employees
2017
Founded Year

Mission & Purpose

Our business consultants can help you adapt to today’s market dynamics and continue to compete no matter the threats you might be facing. Tools to enable optimal remote work can help minimize or prevent disruption in your operations. We can scale our services to support change efforts ranging from tactical improvements through large scale transformation efforts. Our business consultants are experienced leaders and practitioners who are customer-focused, are delivery-excellence driven, and can navigate and manage complex projects, working effectively across diverse business and technology organizations.