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Receptionist

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Wabtec

3mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Johannesburg
  • Quick Apply

AI generated summary

  • You must have Grade 12, a Business Administration certificate, 1-2 years of receptionist experience, strong communication, Microsoft Office skills, attention to detail, and problem-solving abilities.
  • You will greet visitors, manage calls, coordinate bookings, maintain the reception area, assist with admin tasks, oversee supplies, organize events, and ensure security protocols are followed.

Requirements

  • Grade 12
  • Certificate in Business Administration
  • 1 - 2 years experience in a receptionist role or general administrative role.
  • Exceptional verbal and written communication skills in handling client interactions and professional correspondence.
  • Proficiency in Microsoft Office (Word, PowerPoint, Excel, and Outlook)
  • Strong organizational skills with attention to detail for managing appointments and office tasks.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • Strong problem-solving skills and the ability to manage last-minute changes efficiently.

Responsibilities

  • Greeting clients, visitors, and staff with a professional and courteous demeanor and managing check-ins with efficiency.
  • Managing a multi-line phone system to answer and redirect calls promptly while maintaining professionalism.
  • Coordinating boardroom bookings and ensuring they are prepared and well-equipped for use.
  • Maintaining a clean, quiet, and organized reception area that reflects the company’s commitment to high standards and professionalism.
  • Assisting with administrative tasks such as filing, data entry, ensuring printer is maintained, papers loaded, managing post box, updating announcements using the displaced TV, and preparing documents or reports for meetings.
  • Monitoring and ordering office supplies in collaboration with the facilities or procurement team using the in-house system (COUPA).
  • Monitoring of company vehicles, maintenance, and petrol cards.
  • Organizing company events/functions.
  • Ordering and maintaining company refreshments (coffee, tea, water, etc....)
  • Adhering to security protocols by managing visitor logs, issuing access tags, and monitoring building entry procedures.

FAQs

What is the primary responsibility of a Receptionist at Wabtec Corporation?

The primary responsibility of a Receptionist is to maintain a professional and welcoming front desk environment, handle inquiries via phone and face-to-face, and support administrative operations.

What qualifications are required for the Receptionist position?

A Grade 12 education, a Certificate in Business Administration, and 1-2 years of experience in a receptionist or general administrative role are required.

What kind of skills are important for this role?

Important skills include exceptional verbal and written communication, proficiency in Microsoft Office, strong organizational abilities, discretion in handling sensitive information, and strong problem-solving skills.

Who will the Receptionist report to?

The Receptionist will report to the Sales Director.

What tasks are included in the Receptionist's daily responsibilities?

Daily responsibilities include greeting clients and visitors, managing a multi-line phone system, coordinating boardroom bookings, assisting with administrative tasks, and adhering to security protocols.

What kind of work environment can I expect?

You can expect a professional and organized work environment that reflects the company's commitment to high standards and exceptional service.

Does Wabtec Corporation offer training for new employees?

Yes, Wabtec Corporation provides opportunities for training and development to help employees grow within their roles.

How does Wabtec Corporation embrace diversity and inclusion?

Wabtec Corporation invests in creating a culture of diversity and inclusion, valuing different experiences and perspectives, and ensuring everyone has the opportunity to contribute.

How long will it take to hear back after applying for the position?

If you are not invited for an interview within 30 days from the closing date, it must be accepted that your application was unsuccessful.

Are there opportunities for career advancement at Wabtec Corporation?

Yes, Wabtec Corporation encourages continuous growth and offers pathways for career advancement within the company.

Revolutionize the way the world moves for future generations.

Manufacturing & Electronics
Industry
10,001+
Employees
1876
Founded Year

Mission & Purpose

Wabtec is a leading supplier of value-added, technology-based products and services for freight rail, passenger transit and select industrial markets worldwide. Through its subsidiaries, the company manufactures a broad range of products for end markets such as locomotives, freight cars, passenger transit vehicles and power generation equipment, for both original equipment and aftermarket applications. Wabtec also builds new locomotives up to 5,400 horsepower, and provides aftermarket maintenance and services for locomotives and passenger transit vehicles. When you work for Wabtec, you work with some of the most talented and passionate professionals in the industry. Our global team is committed and results-oriented, and that has helped us remain highly competitive in our industry. If you have what it takes, we’d like to hear from you. Learn more at https://www.wabtec.com/careers