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Receptionist/Administrative Assistant

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RBC

15d ago

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Toronto

Requirements

  • 1-3 years experience in a reception/administrative type role
  • Post Secondary education
  • Excellent interpersonal and communication skills, team player, along with high level of professionalism and common sense judgement
  • Good knowledge of MS Office
  • Excellent organizational skills and able to deal with multiple tasks
  • Experience or knowledge of financial and investment industry

Responsibilities

  • Answer incoming phone calls and direct caller to appropriate party. Meet and greet clients/visitors and direct them accordingly.
  • Prepare and send courier packages as required.
  • Send, receive and deliver faxes as requested by staff.
  • Book meeting rooms as requested by staff and maintain online booking system.
  • Ensure boardrooms are kept neat and tidy.
  • Provide assistance to other members of RBC GAM. This includes preparing and reconciling expense reports. Also assisting business operations team with invoice coding and expenses.
  • Main contact for building access cards in regards to requesting cards for new employees, reporting lost or faulty cards and maintain temp cards for out-of-town guests.
  • Report office maintenance requests from staff to building management.
  • Order and set-up catering for meetings as requested.
  • Monitor the distribution of taxi chits and reconciling the invoice.

FAQs

What is the primary role of the Receptionist/Administrative Assistant at RBC GAM?

The primary role involves providing reception and switchboard duties as well as administrative support for the team.

What qualifications do I need to apply for this position?

You need 1-3 years of experience in a reception/administrative type role and post-secondary education.

What skills are essential for this job?

Essential skills include excellent interpersonal and communication skills, proficiency in MS Office, excellent organizational abilities, and the capacity to manage multiple tasks efficiently.

Is experience in the financial or investment industry required for this position?

No, but experience or knowledge in the financial and investment industry is considered a nice-to-have.

What are the typical duties of this position?

Typical duties include answering phone calls, greeting clients, booking meeting rooms, preparing expense reports, managing office maintenance requests, and coordinating catering for meetings.

What are the work hours for this position?

The work hours are 37.5 hours per week.

Where is this job located?

The job is located at RBC CENTRE, 155 WELLINGTON ST W, Toronto, Canada.

What type of employment is this position?

This position is full-time and salaried.

What benefits does RBC offer for this role?

RBC offers a comprehensive Total Rewards Program, coaching and development opportunities, flexible work/life balance options, and access to various job opportunities across business and geographies.

Is there a deadline for applications?

Yes, the application deadline is December 21, 2024, with submissions accepted until 11:59 PM the day prior.

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Employees
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Mission & Purpose

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.