FAQs
What are the working hours for this position?
The working hours for this position are Monday to Friday, 8am to 5pm.
Is experience in a medical office necessary for this role?
Experience in a medical office setting is strongly preferred but not required.
What are the essential job functions for the receptionist?
The essential job functions include opening and closing the office, patient check-in/out, answering phone calls, scheduling appointments, collecting co-pays, and maintaining patient accounts.
What qualifications are required for this position?
The qualifications required include great customer service skills, excellent verbal and written communication skills, phone experience, computer proficiency, and the ability to multi-task in a busy work setting.
What personal qualities are we looking for in a candidate?
We are looking for a friendly, reliable, hard-working individual who is pleasant with patients, self-motivated, positive, and adaptable to change.
Is this a full-time or part-time position?
This is a full-time position.
Will the receptionist need to handle financial transactions?
Yes, the receptionist will be responsible for collecting co-pays and balances at the time of service.
What type of patients will the receptionist interact with?
The receptionist will interact with patients seeking nephrology services and their families.
How important are multi-tasking skills for this role?
Multi-tasking skills are very important as the receptionist will need to prioritize various tasks and work well under pressure in a busy environment.
What type of team environment can the receptionist expect?
The receptionist can expect a supportive team environment that values respect and recognizes each employee's contribution to the organization’s mission.