FAQs
What are the main responsibilities of a Receptionist at State of Play Hospitality?
The main responsibilities include providing exceptional customer service, creating a positive first impression for guests, and managing front desk operations while maintaining a professional and welcoming atmosphere.
Is previous experience in hospitality required for this position?
While previous experience in hospitality is beneficial, a friendly and outgoing personality with a genuine desire to create a positive guest experience is the most important requirement.
What benefits do employees receive?
Employees enjoy wholesome staff meals, free soft drinks on shift, career growth opportunities, 31 days of holiday, Wagestream for easy access to wages, paid volunteer days, bonuses, life insurance, and employee discounts.
What is the vacation policy for the Receptionist position?
The Receptionist will receive 31 days of holiday inclusive of Bank Holidays, with increases at milestones—32 days after 3 years, 33 days after 5 years, and a two-week paid sabbatical after 10 years.
What kind of work environment can I expect?
You can expect a dynamic and supportive work environment with a strong focus on teamwork.
How does State of Play Hospitality promote career growth?
The company offers career growth and development opportunities, focusing on training, learning, and leadership principles that encourage personal and professional growth.
What are the core values of the company?
The core values include listening to customers, owning problems, testing and learning, creating positive energy, urgency, consistency, teamwork, respect, and delivering results.
Are there any employee recognition programs?
Yes, the company has a bonus scheme for successful friend referrals and encourages appreciation among co-workers.
What is the working schedule like for a Receptionist?
The working schedule may include flexible hours, ensuring accommodating shifts to support both employee needs and operational demands.
Is this position open to applicants from diverse backgrounds?
Yes, State of Play Hospitality is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.