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Luggage storage and package acceptance in local shops
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Travel & Leisure

Bounce

Travelling

Powering a network of 10,000+ locations for luggage storage & package acceptance in local businesses. usebounce.com

You must have food and alcohol certification, 1+ year in a high-volume setting, flexible availability, stamina to stand/walk long hours, ability to lift 50+ lbs, and UK work authorization.

You will serve food and beverages, manage POS transactions, assist guests, maintain gaming equipment, and uphold health standards while adhering to company procedures and attending training.

Customer Relations

Hospitality & Retail

London

Company Intro At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We’re seeking an experienced and dynamic General Manager to lead our team and ensure the overall success of our venue. If you have a proven track record in hospitality management, exceptional leadership skills, and a passion for delivering exceptional customer experiences, we want to hear from you! Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce’s Games Gurus. Position Purpose Waiters are responsible for delivering to each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere. They ensure accurate orders of food and beverage are received and delivered properly while being readily available. Waiter/Waitress provide a practical role of ensuring our guests have an excellent time and want for nothing is a vital aspect of our service performance. Our emphasis on product knowledge is essential to deliver an experience above the ordinary. Together our team members work to create an atmosphere of fun in a positive culture of teamwork and hard work. We expect nothing short of greatness and know personality sets us apart to make you the ringleader of your show each shift. Benefits * Team Assistance Programme: A totally confidential expert service to help when you are facing problems, difficulties, or challenges * Wagestream: Instant access to your wages as you earn them * Holiday: 31 days holiday per year, pro-rata, including bank holidays * Life Insurance: Financial security for you and your loved ones * Free staff meal on shift: Enjoy a complimentary meal during your shift to keep you energised and satisfied * Refer a friend bonus: Earn £500bonus when you successfully refer a friend to join our team * Annual company party: Celebrate our successes together with a night to remember * Team discount: 50% off for staff and 25% off for Friends & Family Milestones * After a year's service: Enhanced Maternity & Paternity payment, as part of our family we'll help support your family * After a year's service: Volunteer day, an annual day paid for you to give back to your local community * After three years' service: £200 bonus and Holiday increase to 32 days * After five years' service: £400 bonus and Holiday increase to 33 days * After ten years' service: 2 weeks paid sabbatical Responsibilities * Report for all scheduled shifts punctually in proper attire to proper health and hygiene standards * Accurately ring in all food, beverage, gaming, and event charges into the POS * Follow proper service standards timely and efficiently to every guest * Receive, deliver, and replenish all food/beverage to guests * Assist in running food throughout the shift and ensure pre bussing is maintained * Learn and maintain knowledge of food, beverage, and gaming * Build a rapport with guests, be active in assisting, and communicating requests * Accurately know all numbers to tables and gaming areas * Maintain quality condition of gaming equipment including sanitation * Complete opening, closing, and running duties as assigned each shift * Attend training sessions and team meetings as required per department * Comply with the Company’s rules and procedures along with any reasonable requests made from management during a shift * Follow all health and safety guidelines maintaining to proper procedures and reporting to management any hazardous situation or incident The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time. Our Leadership Principles are * Listen to the Customer both external customers and internal customers * Own the Problem, doing your best to solve the problem and seek help from others. Ask yourself what can be done to avoid problems from reoccurring. * Test and Learn, by elevating, educating, and developing through continued training and learning. * Create Positive Energy, optimism and a can-do attitude are infectious and motivating. Avoid negativity, focus on solutions, and avoid blame. * Show Urgency, get things done quickly and accurately. * Be Consistent and Fair, by showing respect to your co-workers. Bring your best self to work. * Be both independently minded and a team player, by communicating issues and viewpoints to assist in better productivity and teamwork. * Be a Big Person, be quick to say thank you and appreciation to fellow co-workers and learn from mistakes. * Be Respectful of the Companies Resources, respecting each other’s time and money to optimize success for the business and each other. * Deliver Results, our business is to succeed and deliver positive results to better provide future growth and opportunities for development. Requirements And Minimum Qualifications * Current food handlers and alcohol certification maintained through employment * Minimum of 1 year’s experience preferably within a high-volume environment * Available to work various shift times and days, including weekends and holidays * Able to stand and/or walk for long periods of time * Ability to lift over 50+ lbs. if necessary * Authorised to legally work in the UK Equality Opportunity Statement: State of Play Hospitality Limited is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, colour, religion, sex, sexual orientation, neurodiversity ,marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.

Company IntroAt State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We’re seeking an experienced and dynamic General Manager to lead our team and ensure the overall success of our venue. If you have a proven track record in hospitality management, exceptional leadership skills, and a passion for delivering exceptional customer experiences, we want to hear from you!Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce’s Games Gurus.Position PurposeWaiters are responsible for delivering to each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere. They ensure accurate orders of food and beverage are received and delivered properly while being readily available. Waiter/Waitress provide a practical role of ensuring our guests have an excellent time and want for nothing is a vital aspect of our service performance. Our emphasis on product knowledge is essential to deliver an experience above the ordinary. Together our team members work to create an atmosphere of fun in a positive culture of teamwork and hard work. We expect nothing short of greatness and know personality sets us apart to make you the ringleader of your show each shift.Benefits * Team Assistance Programme: A totally confidential expert service to help when you are facing problems, difficulties, or challenges * Wagestream: Instant access to your wages as you earn them * Holiday: 31 days holiday per year, pro-rata, including bank holidays * Life Insurance: Financial security for you and your loved ones * Free staff meal on shift: Enjoy a complimentary meal during your shift to keep you energised and satisfied * Refer a friend bonus: Earn £500bonus when you successfully refer a friend to join our team * Annual company party: Celebrate our successes together with a night to remember * Team discount: 50% off for staff and 25% off for Friends & Family      Milestones * After a year's service: Enhanced Maternity & Paternity payment, as part of our family we'll help support your family * After a year's service: Volunteer day, an annual day paid for you to give back to your local community * After three years' service: £200 bonus and Holiday increase to 32 days * After five years' service: £400 bonus and Holiday increase to 33 days * After ten years' service: 2 weeks paid sabbatical      Responsibilities * Report for all scheduled shifts punctually in proper attire to proper health and hygiene standards * Accurately ring in all food, beverage, gaming, and event charges into the POS * Follow proper service standards timely and efficiently to every guest * Receive, deliver, and replenish all food/beverage to guests * Assist in running food throughout the shift and ensure pre bussing is maintained * Learn and maintain knowledge of food, beverage, and gaming * Build a rapport with guests, be active in assisting, and communicating requests * Accurately know all numbers to tables and gaming areas * Maintain quality condition of gaming equipment including sanitation * Complete opening, closing, and running duties as assigned each shift * Attend training sessions and team meetings as required per department * Comply with the Company’s rules and procedures along with any reasonable requests made from management during a shift * Follow all health and safety guidelines maintaining to proper procedures and reporting to management any hazardous situation or incident      The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.Our Leadership Principles are * Listen to the Customer both external customers and internal customers * Own the Problem, doing your best to solve the problem and seek help from others. Ask yourself what can be done to avoid problems from reoccurring. * Test and Learn, by elevating, educating, and developing through continued training and learning. * Create Positive Energy, optimism and a can-do attitude are infectious and motivating. Avoid negativity, focus on solutions, and avoid blame. * Show Urgency, get things done quickly and accurately. * Be Consistent and Fair, by showing respect to your co-workers. Bring your best self to work. * Be both independently minded and a team player, by communicating issues and viewpoints to assist in better productivity and teamwork. * Be a Big Person, be quick to say thank you and appreciation to fellow co-workers and learn from mistakes. * Be Respectful of the Companies Resources, respecting each other’s time and money to optimize success for the business and each other. * Deliver Results, our business is to succeed and deliver positive results to better provide future growth and opportunities for development.      Requirements And Minimum Qualifications * Current food handlers and alcohol certification maintained through employment * Minimum of 1 year’s experience preferably within a high-volume environment * Available to work various shift times and days, including weekends and holidays * Able to stand and/or walk for long periods of time * Ability to lift over 50+ lbs. if necessary * Authorised to legally work in the UK      Equality Opportunity Statement: State of Play Hospitality Limited is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, colour, religion, sex, sexual orientation, neurodiversity ,marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.

Waiter - Bounce

&lt;strong&gt;Company Intro&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We’re seeking an experienced and dynamic General Manager to lead our team and ensure the overall success of our venue. If you have a proven track record in hospitality management, exceptional leadership skills, and a passion for delivering exceptional customer experiences, we want to hear from you!&lt;br&gt;&lt;br&gt;Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce’s Games Gurus.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Position Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Waiters are responsible for delivering to each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere. They ensure accurate orders of food and beverage are received and delivered properly while being readily available. Waiter/Waitress provide a practical role of ensuring our guests have an excellent time and want for nothing is a vital aspect of our service performance. Our emphasis on product knowledge is essential to deliver an experience above the ordinary. Together our team members work to create an atmosphere of fun in a positive culture of teamwork and hard work. We expect nothing short of greatness and know personality sets us apart to make you the ringleader of your show each shift.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Team Assistance Programme: A totally confidential expert service to help when you are facing problems, difficulties, or challenges&lt;/li&gt;&lt;li&gt;Wagestream: Instant access to your wages as you earn them&lt;/li&gt;&lt;li&gt;Holiday: 31 days holiday per year, pro-rata, including bank holidays&lt;/li&gt;&lt;li&gt;Life Insurance: Financial security for you and your loved ones&lt;/li&gt;&lt;li&gt;Free staff meal on shift: Enjoy a complimentary meal during your shift to keep you energised and satisfied&lt;/li&gt;&lt;li&gt;Refer a friend bonus: Earn £500bonus when you successfully refer a friend to join our team&lt;/li&gt;&lt;li&gt;Annual company party: Celebrate our successes together with a night to remember&lt;/li&gt;&lt;li&gt;Team discount: 50% off for staff and 25% off for Friends &amp;amp; Family&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Milestones&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;After a year's service: Enhanced Maternity &amp;amp; Paternity payment, as part of our family we'll help support your family&lt;/li&gt;&lt;li&gt;After a year's service: Volunteer day, an annual day paid for you to give back to your local community&lt;/li&gt;&lt;li&gt;After three years' service: £200 bonus and Holiday increase to 32 days&lt;/li&gt;&lt;li&gt;After five years' service: £400 bonus and Holiday increase to 33 days&lt;/li&gt;&lt;li&gt;After ten years' service: 2 weeks paid sabbatical&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Report for all scheduled shifts punctually in proper attire to proper health and hygiene standards&lt;/li&gt;&lt;li&gt;Accurately ring in all food, beverage, gaming, and event charges into the POS&lt;/li&gt;&lt;li&gt;Follow proper service standards timely and efficiently to every guest&lt;/li&gt;&lt;li&gt;Receive, deliver, and replenish all food/beverage to guests&lt;/li&gt;&lt;li&gt;Assist in running food throughout the shift and ensure pre bussing is maintained&lt;/li&gt;&lt;li&gt;Learn and maintain knowledge of food, beverage, and gaming&lt;/li&gt;&lt;li&gt;Build a rapport with guests, be active in assisting, and communicating requests&lt;/li&gt;&lt;li&gt;Accurately know all numbers to tables and gaming areas&lt;/li&gt;&lt;li&gt;Maintain quality condition of gaming equipment including sanitation&lt;/li&gt;&lt;li&gt;Complete opening, closing, and running duties as assigned each shift&lt;/li&gt;&lt;li&gt;Attend training sessions and team meetings as required per department&lt;/li&gt;&lt;li&gt;Comply with the Company’s rules and procedures along with any reasonable requests made from management during a shift&lt;/li&gt;&lt;li&gt;Follow all health and safety guidelines maintaining to proper procedures and reporting to management any hazardous situation or incident&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our Leadership Principles are&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Listen to the Customer both external customers and internal customers &lt;/li&gt;&lt;li&gt;Own the Problem, doing your best to solve the problem and seek help from others. Ask yourself what can be done to avoid problems from reoccurring. &lt;/li&gt;&lt;li&gt;Test and Learn, by elevating, educating, and developing through continued training and learning. &lt;/li&gt;&lt;li&gt;Create Positive Energy, optimism and a can-do attitude are infectious and motivating. Avoid negativity, focus on solutions, and avoid blame. &lt;/li&gt;&lt;li&gt;Show Urgency, get things done quickly and accurately. &lt;/li&gt;&lt;li&gt;Be Consistent and Fair, by showing respect to your co-workers. Bring your best self to work. &lt;/li&gt;&lt;li&gt;Be both independently minded and a team player, by communicating issues and viewpoints to assist in better productivity and teamwork. &lt;/li&gt;&lt;li&gt;Be a Big Person, be quick to say thank you and appreciation to fellow co-workers and learn from mistakes. &lt;/li&gt;&lt;li&gt;Be Respectful of the Companies Resources, respecting each other’s time and money to optimize success for the business and each other. &lt;/li&gt;&lt;li&gt;Deliver Results, our business is to succeed and deliver positive results to better provide future growth and opportunities for development.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Requirements And Minimum Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Current food handlers and alcohol certification maintained through employment&lt;/li&gt;&lt;li&gt;Minimum of 1 year’s experience preferably within a high-volume environment&lt;/li&gt;&lt;li&gt;Available to work various shift times and days, including weekends and holidays&lt;/li&gt;&lt;li&gt;Able to stand and/or walk for long periods of time&lt;/li&gt;&lt;li&gt;Ability to lift over 50+ lbs. if necessary&lt;/li&gt;&lt;li&gt;Authorised to legally work in the UK&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Equality Opportunity Statement:&lt;/strong&gt; State of Play Hospitality Limited is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, colour, religion, sex, sexual orientation, neurodiversity ,marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.

Waiter

You should have proven experience in sourcing and managing strategic partnerships in travel, strong negotiation skills, startup experience, and excellent communication abilities.

You will drive partnership processes, negotiate deals, align with stakeholders, develop strategies, create visual assets, collaborate with investors, and travel for industry events.

Sales & Business Development

Business, Operations & Strategy

Lisbon

<div>
 What is Bounce Bounce powers a global network of 12,000+ local businesses that offer luggage storage, package acceptance, and more. We aim to create the world's largest tech-enabled two-way market platform, seamlessly connecting retail chains and travelers through intuitive technology. Our vision is to serve as the "OS for brick &amp; mortar SMB stores," activating new revenue streams with just a “flip of a switch”.
 To achieve this, we're seeking dedicated builders who share our core values: innovative, results-driven, scrappy, visionary, and passionate about building a trailblazing company. Bounce is headquartered in Lisbon, Portugal, with a global presence. We are proudly backed by leading Silicon Valley investors, including Andreessen Horowitz and General Catalyst. Our exceptional team ceaselessly challenges the limits of our achievements. Learn more about Bounce's Series A, spearheaded by a16z, here!
 About the role
 As a Strategic Partnerships Manager at Bounce, you will play a pivotal role in the development and management of strategic partnerships with key players in the travel and service industries. This position involves building relationships and successfully closing impactful partnerships with organizations across various industries. Furthermore, you will collaborate with our investors and network to define and execute our overarching partnership strategy.
 
 What you’ll be doing:
 <ul>
 <li>Drive and establish the initial processes for forming partnerships at Bounce.</li>
 <li>Initiate and negotiate partnerships with major players in the travel and service industries.</li>
 <li>Collaborate with internal stakeholders to define material, quality, and service requirements and standards.</li>
 <li>Take ownership to comprehend and propose optimal partnership terms, considering relevant financial metrics.</li>
 <li>Collaborate closely with growth coordinators, regional managers, and product teams to ensure partnerships are aligned with overall business objectives and product enhancements.</li>
 <li>Develop and execute a comprehensive partnership strategy in collaboration with A16Z's partnerships team and our leadership team, leveraging industry insights and organizational resources to drive successful collaborations.</li>
 <li>Create visual assets in collaboration with Brand Design and utilize resources to support partnership initiatives, ensuring seamless integration and mutual value.</li>
 <li>Collaborate with Bounce investors to identify partnership opportunities.</li>
 <li>Travel as needed to establish and nurture partnerships, attending relevant industry events and conferences.</li>
 </ul>
 
 Your profile
 <ul>
 <li>Proven experience in sourcing, negotiating, developing and managing strategic partnerships, in the travel industry and marketplaces.</li>
 <li>Experience closing deals with major players in travel, hospitality, property management, OTAs, or payment providers.</li>
 <li>Previous startup experience and ability to thrive in a fast-paced environment, adjusting strategies to meet changing market demands.</li>
 <li>Strong negotiation and relationship-building skills.</li>
 <li>BizOps strategy mindset.</li>
 <li>Entrepreneurial spirit.</li>
 <li>Thrives in a fast-paced environment, adjusting strategies to meet changing market demands.</li>
 <li>Ability to work independently and take initiative with little supervision.</li>
 <li>Excellent communication and presentation skills.</li>
 <li>Demonstrated success in creating and maintaining successful partnerships.</li>
 <li>Bachelor's degree in business, marketing, or a related field.</li>
 </ul>
 
 We offer
 <ul>
 <li>Work at a well-funded and proven startup with large ambitions</li>
 <li>Competitive salary</li>
 <li>Generous equity package</li>
 <li>Private health insurance</li>
 <li>Flexible vacation/time-off policy</li>
 <li>Fun office in the heart of Lisbon - Santos neighborhood!</li>
 <li>An entrepreneurial culture where pushing limits and taking risks is everyday business</li>
 <li>Open communication with management and company leadership</li>
 <li>Small, dynamic teams = massive impact</li>
 </ul>
 
 About Working at Bounce
 At Bounce, we're dedicated to fostering an inclusive environment regardless of gender identity, orientation, or expression. Our mission is to eradicate exclusivity and barriers and encourage fresh thinking and perceptions in a space of belonging. We don't define ourselves by race, gender, or age. We are about people. Without our people harnessing their creativity and innovation, we are nothing.
</div>


 What is Bounce Bounce powers a global network of 12,000+ local businesses that offer luggage storage, package acceptance, and more. We aim to create the world's largest tech-enabled two-way market platform, seamlessly connecting retail chains and travelers through intuitive technology. Our vision is to serve as the "OS for brick & mortar SMB stores," activating new revenue streams with just a “flip of a switch”.
 To achieve this, we're seeking dedicated builders who share our core values: innovative, results-driven, scrappy, visionary, and passionate about building a trailblazing company. Bounce is headquartered in Lisbon, Portugal, with a global presence. We are proudly backed by leading Silicon Valley investors, including Andreessen Horowitz and General Catalyst. Our exceptional team ceaselessly challenges the limits of our achievements. Learn more about Bounce's Series A, spearheaded by a16z, here!
  About the role
 As a Strategic Partnerships Manager at Bounce, you will play a pivotal role in the development and management of strategic partnerships with key players in the travel and service industries. This position involves building relationships and successfully closing impactful partnerships with organizations across various industries. Furthermore, you will collaborate with our investors and network to define and execute our overarching partnership strategy.
 
  What you’ll be doing:
 
  Drive and establish the initial processes for forming partnerships at Bounce.
  Initiate and negotiate partnerships with major players in the travel and service industries.
  Collaborate with internal stakeholders to define material, quality, and service requirements and standards.
  Take ownership to comprehend and propose optimal partnership terms, considering relevant financial metrics.
  Collaborate closely with growth coordinators, regional managers, and product teams to ensure partnerships are aligned with overall business objectives and product enhancements.
  Develop and execute a comprehensive partnership strategy in collaboration with A16Z's partnerships team and our leadership team, leveraging industry insights and organizational resources to drive successful collaborations.
  Create visual assets in collaboration with Brand Design and utilize resources to support partnership initiatives, ensuring seamless integration and mutual value.
  Collaborate with Bounce investors to identify partnership opportunities.
  Travel as needed to establish and nurture partnerships, attending relevant industry events and conferences.
 
 
  Your profile
 
  Proven experience in sourcing, negotiating, developing and managing strategic partnerships, in the travel industry and marketplaces.
  Experience closing deals with major players in travel, hospitality, property management, OTAs, or payment providers.
  Previous startup experience and ability to thrive in a fast-paced environment, adjusting strategies to meet changing market demands.
  Strong negotiation and relationship-building skills.
  BizOps strategy mindset.
  Entrepreneurial spirit.
  Thrives in a fast-paced environment, adjusting strategies to meet changing market demands.
  Ability to work independently and take initiative with little supervision.
  Excellent communication and presentation skills.
  Demonstrated success in creating and maintaining successful partnerships.
  Bachelor's degree in business, marketing, or a related field.
 
 
  We offer
 
  Work at a well-funded and proven startup with large ambitions
  Competitive salary
  Generous equity package
  Private health insurance
  Flexible vacation/time-off policy
  Fun office in the heart of Lisbon - Santos neighborhood!
  An entrepreneurial culture where pushing limits and taking risks is everyday business
  Open communication with management and company leadership
  Small, dynamic teams = massive impact
 
 
  About Working at Bounce
 At Bounce, we're dedicated to fostering an inclusive environment regardless of gender identity, orientation, or expression. Our mission is to eradicate exclusivity and barriers and encourage fresh thinking and perceptions in a space of belonging. We don't define ourselves by race, gender, or age. We are about people. Without our people harnessing their creativity and innovation, we are nothing.


Strategic Partnerships Manager - Bounce

Strategic Partnerships Manager

You must have a positive attitude, excellent communication skills, and the ability to thrive in a fast-paced environment while managing multiple tasks with attention to detail.

You will ensure guest satisfaction with a positive attitude, communicate effectively with guests and team members, and manage multiple tasks in a fast-paced environment while staying detail-oriented.

At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We’re seeking individuals who share our passion for providing outstanding service and are eager to learn and grow in the hospitality industry. While previous experience as a waiter/waitress or in a similar customer service role is preferred, it is not required. We welcome candidates with a strong passion for hospitality and a willingness to learn. Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce’s Games Gurus. A Few Things We Require From You * A positive and friendly attitude with a focus on guest satisfaction * Excellent interpersonal and communication skills to interact effectively with guests and team members * Ability to work in a fast-paced environment and handle multiple tasks simultaneously while maintaining attention to detail What To Expect * Wholesome staff meals and free soft drinks on shift * A dynamic and supportive work environment with a focus on teamwork * Career growth and development opportunities * 31 days holiday inclusive of Bank Holidays * Flexible working * Wagestream for easy access to earned wages before payday * A paid volunteer day every year after 1 year of service * Bonus scheme for any successful friend you introduce to us * Life insurance * Employee discounts for you and your friends and family Milestones * 3 Year - £200 bonus and holiday increase to 32 days (pro-rata) * 5 Years - £400 bonus and holiday increase to 33 days (pro-rata) * 10 Years – Two weeks paid sabbatical Our Leadership Principles At State of Play we believe everyone can be a leader; whether that's leader of 1, 2, 100 or simply leading yourself forward we have identified the principles that we believe all of our Team should try to demonstrate. Listen to the Customer both external customers and internal customers Own the Problem, doing your best to solve the problem and seek help from others. Ask yourself what can be done to avoid problems from reoccurring. Test and Learn, by elevating, educating, and developing through continued training and learning. Create Positive Energy, optimism and a can-do attitude are infectious and motivating. Avoid negativity, focus on solutions, and avoid blame. Show Urgency, get things done quickly and accurately. Be Consistent and Fair, by showing respect to your co-workers. Bring your best self to work. Be both independently minded and a team player, by communicating issues and viewpoints to assist in better productivity and teamwork. Be a Big Person, be quick to say thank you and appreciation to fellow co-workers and learn from mistakes. Be Respectful of the Companies Resources, respecting each other’s time and money to optimize success for the business and each other. Deliver Results, our business is to succeed and deliver positive results to better provide future growth and opportunities for development. State of Play Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We’re seeking individuals who share our passion for providing outstanding service and are eager to learn and grow in the hospitality industry. While previous experience as a waiter/waitress or in a similar customer service role is preferred, it is not required. We welcome candidates with a strong passion for hospitality and a willingness to learn.Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce’s Games Gurus.A Few Things We Require From You * A positive and friendly attitude with a focus on guest satisfaction * Excellent interpersonal and communication skills to interact effectively with guests and team members * Ability to work in a fast-paced environment and handle multiple tasks simultaneously while maintaining attention to detail      What To Expect * Wholesome staff meals and free soft drinks on shift * A dynamic and supportive work environment with a focus on teamwork * Career growth and development opportunities * 31 days holiday inclusive of Bank Holidays * Flexible working * Wagestream for easy access to earned wages before payday * A paid volunteer day every year after 1 year of service * Bonus scheme for any successful friend you introduce to us * Life insurance * Employee discounts for you and your friends and family      Milestones * 3 Year - £200 bonus and holiday increase to 32 days (pro-rata) * 5 Years - £400 bonus and holiday increase to 33 days (pro-rata) * 10 Years – Two weeks paid sabbatical      Our Leadership PrinciplesAt State of Play we believe everyone can be a leader; whether that's leader of 1, 2, 100 or simply leading yourself forward we have identified the principles that we believe all of our Team should try to demonstrate.Listen to the Customer both external customers and internal customersOwn the Problem, doing your best to solve the problem and seek help from others. Ask yourself what can be done to avoid problems from reoccurring.Test and Learn, by elevating, educating, and developing through continued training and learning.Create Positive Energy, optimism and a can-do attitude are infectious and motivating. Avoid negativity, focus on solutions, and avoid blame.Show Urgency, get things done quickly and accurately.Be Consistent and Fair, by showing respect to your co-workers. Bring your best self to work.Be both independently minded and a team player, by communicating issues and viewpoints to assist in better productivity and teamwork.Be a Big Person, be quick to say thank you and appreciation to fellow co-workers and learn from mistakes.Be Respectful of the Companies Resources, respecting each other’s time and money to optimize success for the business and each other.Deliver Results, our business is to succeed and deliver positive results to better provide future growth and opportunities for development.State of Play Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We’re seeking individuals who share our passion for providing outstanding service and are eager to learn and grow in the hospitality industry. While previous experience as a waiter/waitress or in a similar customer service role is preferred, it is not required. We welcome candidates with a strong passion for hospitality and a willingness to learn.&lt;br&gt;&lt;br&gt;Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce’s Games Gurus.&lt;br&gt;&lt;br&gt;&lt;strong&gt;A Few Things We Require From You&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;A positive and friendly attitude with a focus on guest satisfaction&lt;/li&gt;&lt;li&gt;Excellent interpersonal and communication skills to interact effectively with guests and team members&lt;/li&gt;&lt;li&gt;Ability to work in a fast-paced environment and handle multiple tasks simultaneously while maintaining attention to detail&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What To Expect&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Wholesome staff meals and free soft drinks on shift&lt;/li&gt;&lt;li&gt;A dynamic and supportive work environment with a focus on teamwork&lt;/li&gt;&lt;li&gt;Career growth and development opportunities&lt;/li&gt;&lt;li&gt;31 days holiday inclusive of Bank Holidays&lt;/li&gt;&lt;li&gt;Flexible working&lt;/li&gt;&lt;li&gt;Wagestream for easy access to earned wages before payday &lt;/li&gt;&lt;li&gt;A paid volunteer day every year after 1 year of service&lt;/li&gt;&lt;li&gt;Bonus scheme for any successful friend you introduce to us&lt;/li&gt;&lt;li&gt;Life insurance &lt;/li&gt;&lt;li&gt;Employee discounts for you and your friends and family &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Milestones&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;3 Year - £200 bonus and holiday increase to 32 days (pro-rata)&lt;/li&gt;&lt;li&gt;5 Years - £400 bonus and holiday increase to 33 days (pro-rata)&lt;/li&gt;&lt;li&gt;10 Years – Two weeks paid sabbatical &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Our Leadership Principles&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At State of Play we believe everyone can be a leader; whether that's leader of 1, 2, 100 or simply leading yourself forward we have identified the principles that we believe all of our Team should try to demonstrate.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Listen to the Customer&lt;/strong&gt; both external customers and internal customers&lt;br&gt;&lt;br&gt;&lt;strong&gt;Own the Problem&lt;/strong&gt;, doing your best to solve the problem and seek help from others. Ask yourself what can be done to avoid problems from reoccurring.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Test and Learn&lt;/strong&gt;, by elevating, educating, and developing through continued training and learning.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Create Positive Energy&lt;/strong&gt;, optimism and a can-do attitude are infectious and motivating. Avoid negativity, focus on solutions, and avoid blame.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Show Urgency&lt;/strong&gt;, get things done quickly and accurately.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Be Consistent and Fair&lt;/strong&gt;, by showing respect to your co-workers. Bring your best self to work.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Be both independently minded and a team player&lt;/strong&gt;, by communicating issues and viewpoints to assist in better productivity and teamwork.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Be a Big Person&lt;/strong&gt;, be quick to say thank you and appreciation to fellow co-workers and learn from mistakes.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Be Respectful of the Companies Resources&lt;/strong&gt;, respecting each other’s time and money to optimize success for the business and each other.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Deliver Results&lt;/strong&gt;, our business is to succeed and deliver positive results to better provide future growth and opportunities for development.&lt;br&gt;&lt;br&gt;State of Play Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

You should be friendly, outgoing, calm under pressure, and possess strong organizational and multitasking skills to create a positive guest experience.

You will create positive guest experiences, manage tasks efficiently, and maintain professionalism under pressure while showcasing a friendly and outgoing demeanor.

At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We're seeking friendly and outgoing individuals to join our team as Receptionist. If you have a passion for providing exceptional customer service, a welcoming demeanour, and the ability to create a positive first impression for our guests, we want to hear from you! Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce's Games Gurus. A Few Things We Require From You * Friendly and outgoing personality with a genuine desire to create a positive guest experience * Ability to remain calm and professional under pressure * Strong organisational and multitasking abilities What To Expect * Wholesome staff meals and free soft drinks on shift * A dynamic and supportive work environment with a focus on teamwork * Career growth and development opportunities * 31 days holiday inclusive of Bank Holidays * Flexible working * Wagestream for easy access to earned wages before payday * Paid Volunteer Day after 1 year of service * Bonus scheme for any successful friend you introduce to us * Life insurance * Employee discounts for you and your friends and family Milestones * 3 Year - 200 bonus and holiday increase to 32 days (pro-rata) * 5 Years - 400 bonus and holiday increase to 33 days (pro-rata) * 10 Years - Two weeks paid sabbatical Our Leadership Principles At State of Play we believe everyone can be a leader; whether that's leader of 1, 2, 100 or simply leading yourself forward we have identified the principles that we believe all of our Team should try to demonstrate. Listen to the Customer both external customers and internal customers Own the Problem, doing your best to solve the problem and seek help from others. Ask yourself what can be done to avoid problems from reoccurring. Test and Learn, by elevating, educating, and developing through continued training and learning. Create Positive Energy, optimism and a can-do attitude are infectious and motivating. Avoid negativity, focus on solutions, and avoid blame. Show Urgency, get things done quickly and accurately. Be Consistent and Fair, by showing respect to your co-workers. Bring your best self to work. Be both independently minded and a team player, by communicating issues and viewpoints to assist in better productivity and teamwork. Be a Big Person, be quick to say thank you and appreciation to fellow co-workers and learn from mistakes. Be Respectful of the Companies Resources, respecting each other's time and money to optimize success for the business and each other. Deliver Results, our business is to succeed and deliver positive results to better provide future growth and opportunities for development. State of Play Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We're seeking friendly and outgoing individuals to join our team as Receptionist. If you have a passion for providing exceptional customer service, a welcoming demeanour, and the ability to create a positive first impression for our guests, we want to hear from you!Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce's Games Gurus.A Few Things We Require From You * Friendly and outgoing personality with a genuine desire to create a positive guest experience * Ability to remain calm and professional under pressure * Strong organisational and multitasking abilities      What To Expect * Wholesome staff meals and free soft drinks on shift * A dynamic and supportive work environment with a focus on teamwork * Career growth and development opportunities * 31 days holiday inclusive of Bank Holidays * Flexible working * Wagestream for easy access to earned wages before payday * Paid Volunteer Day after 1 year of service * Bonus scheme for any successful friend you introduce to us * Life insurance * Employee discounts for you and your friends and family      Milestones * 3 Year - 200 bonus and holiday increase to 32 days (pro-rata) * 5 Years - 400 bonus and holiday increase to 33 days (pro-rata) * 10 Years - Two weeks paid sabbatical      Our Leadership PrinciplesAt State of Play we believe everyone can be a leader; whether that's leader of 1, 2, 100 or simply leading yourself forward we have identified the principles that we believe all of our Team should try to demonstrate.Listen to the Customer both external customers and internal customersOwn the Problem, doing your best to solve the problem and seek help from others. Ask yourself what can be done to avoid problems from reoccurring.Test and Learn, by elevating, educating, and developing through continued training and learning.Create Positive Energy, optimism and a can-do attitude are infectious and motivating. Avoid negativity, focus on solutions, and avoid blame.Show Urgency, get things done quickly and accurately.Be Consistent and Fair, by showing respect to your co-workers. Bring your best self to work.Be both independently minded and a team player, by communicating issues and viewpoints to assist in better productivity and teamwork.Be a Big Person, be quick to say thank you and appreciation to fellow co-workers and learn from mistakes.Be Respectful of the Companies Resources, respecting each other's time and money to optimize success for the business and each other.Deliver Results, our business is to succeed and deliver positive results to better provide future growth and opportunities for development.State of Play Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Receptionist - London - Bounce

At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We're seeking friendly and outgoing individuals to join our team as Receptionist. If you have a passion for providing exceptional customer service, a welcoming demeanour, and the ability to create a positive first impression for our guests, we want to hear from you!&lt;br&gt;&lt;br&gt;Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce's Games Gurus.&lt;br&gt;&lt;br&gt;&lt;strong&gt;A Few Things We Require From You&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Friendly and outgoing personality with a genuine desire to create a positive guest experience&lt;/li&gt;&lt;li&gt;Ability to remain calm and professional under pressure&lt;/li&gt;&lt;li&gt;Strong organisational and multitasking abilities&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What To Expect&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Wholesome staff meals and free soft drinks on shift&lt;/li&gt;&lt;li&gt;A dynamic and supportive work environment with a focus on teamwork&lt;/li&gt;&lt;li&gt;Career growth and development opportunities&lt;/li&gt;&lt;li&gt;31 days holiday inclusive of Bank Holidays&lt;/li&gt;&lt;li&gt;Flexible working&lt;/li&gt;&lt;li&gt;Wagestream for easy access to earned wages before payday &lt;/li&gt;&lt;li&gt;Paid Volunteer Day after 1 year of service&lt;/li&gt;&lt;li&gt;Bonus scheme for any successful friend you introduce to us&lt;/li&gt;&lt;li&gt;Life insurance &lt;/li&gt;&lt;li&gt;Employee discounts for you and your friends and family &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Milestones&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;3 Year - 200 bonus and holiday increase to 32 days (pro-rata)&lt;/li&gt;&lt;li&gt;5 Years - 400 bonus and holiday increase to 33 days (pro-rata)&lt;/li&gt;&lt;li&gt;10 Years - Two weeks paid sabbatical &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Our Leadership Principles&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At State of Play we believe everyone can be a leader; whether that's leader of 1, 2, 100 or simply leading yourself forward we have identified the principles that we believe all of our Team should try to demonstrate.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Listen to the Customer&lt;/strong&gt; both external customers and internal customers&lt;br&gt;&lt;br&gt;&lt;strong&gt;Own the Problem&lt;/strong&gt;, doing your best to solve the problem and seek help from others. Ask yourself what can be done to avoid problems from reoccurring.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Test and Learn&lt;/strong&gt;, by elevating, educating, and developing through continued training and learning.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Create Positive Energy&lt;/strong&gt;, optimism and a can-do attitude are infectious and motivating. Avoid negativity, focus on solutions, and avoid blame.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Show Urgency&lt;/strong&gt;, get things done quickly and accurately.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Be Consistent and Fair&lt;/strong&gt;, by showing respect to your co-workers. Bring your best self to work.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Be both independently minded and a team player&lt;/strong&gt;, by communicating issues and viewpoints to assist in better productivity and teamwork.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Be a Big Person&lt;/strong&gt;, be quick to say thank you and appreciation to fellow co-workers and learn from mistakes.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Be Respectful of the Companies Resources&lt;/strong&gt;, respecting each other's time and money to optimize success for the business and each other.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Deliver Results&lt;/strong&gt;, our business is to succeed and deliver positive results to better provide future growth and opportunities for development.&lt;br&gt;&lt;br&gt;State of Play Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Bounce

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