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Receptionist (Part-Time) - Don Mills (2024-6935)

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Verve Senior Living

2mo ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • North York

AI generated summary

  • You need a minimum grade 12 diploma, two years of relevant experience, proficiency in Word and Excel, and excellent written and verbal English skills.
  • You will answer phones, manage mail, confirm appointments, maintain reception area, assist with reports, support resident events, and ensure compliance with health and safety standards.

Requirements

  • Minimum grade 12 diploma.
  • Minimum two years experience in a similar position.
  • Proficient in Office including Word and Excel.
  • Excellent written and verbal English skills required.

Responsibilities

  • Participates and contributes to the Verve Quality Improvement (VQI) program.
  • Answers and directs the telephone in a professional, courteous manner.
  • Prepares and receives courier packages.
  • Prepares reports and performs routine typing using Word, and establishes forms using Excel.
  • Directs requests for marketing tours to appropriate staff.
  • Performs photocopying, faxing and filing as required.
  • Updates all daily, weekly, and monthly residents’ list and distributes accordingly.
  • Ensures that the reception desk and surrounding area is kept clean and tidy.
  • Distributes all incoming mail.
  • Calls residents to confirm doctor appointments, beauty salon, taxi, podiatrist, guest meals, arrival of medication.
  • Participates in committee meetings and resident social events as required.
  • Presents a positive company image and maintains positive communication with other staff, residents, families and the public.
  • Participates in meetings, in-service programs as arranged by the site.
  • Assists with evening and weekend activities as required.
  • Performs other tasks as assigned by general manager.
  • Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
  • Complies with all corporate policies and procedures.
  • Completes all required mandatory training/education.

FAQs

What qualifications are required for this receptionist position?

A minimum grade 12 diploma and at least two years of experience in a similar position are required. Proficiency in Microsoft Office, including Word and Excel, is also necessary.

What are the primary responsibilities of the receptionist?

The receptionist will handle multiple inquiries, answer and direct telephone calls, prepare reports, manage mail and courier packages, update residents' lists, and maintain a clean reception area, among other clerical tasks.

Is there a specific dress code for the position?

While the job description does not specify a dress code, it is generally expected that employees present a professional appearance that reflects a positive company image.

Are there opportunities for advancement within Verve Senior Living?

Yes, employees who demonstrate passion and excellence may find opportunities for advancement within the organization.

Will training be provided for new employees?

Yes, all new employees are required to complete mandatory training and education as part of their onboarding process.

Is participation in events and meetings required?

Yes, the receptionist is expected to participate in committee meetings and resident social events as required.

Are there any physical requirements for this job?

While specific physical requirements are not mentioned, the role may involve tasks that require standing, walking, and general mobility in a busy reception environment.

Are accommodations available during the hiring process for candidates with disabilities?

Yes, Verve Senior Living is dedicated to building an inclusive workplace and will provide accommodations during the recruitment and hiring process upon request.

What should candidates expect regarding the employment offer?

All offers of employment are subject to a Criminal Background Check. Only candidates under consideration will be contacted.

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Verve Senior Living

Inspired Senior Living

Science & Healthcare
Industry
501-1000
Employees
1980
Founded Year

Mission & Purpose

Retirement living can be active, inspiring, and fulfilling. We know because we help make it a reality every day. Visit one of our retirement residences and see what living with Verve is all about. Retirement living can be inspired, and inspiring. Every day our residents prove that the historical definition of senior living can be reshaped and rethought. Aging doesn't mean that life should suddenly cease to be fulfilling or lived without spirit and vitality. We strive to create an environment where mind, body, and spirit can flourish means having programming, amenities, and staff that are second to none. With more than 30 communities all over Canada, we strive to continuously reinvent senior living.