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Regional Relationship Manager

  • Job
    Full-time
    Senior Level
  • Customer Relations
    People, HR & Administration
  • Greenwood Village
  • Quick Apply

AI generated summary

  • You should have 5+ years in Account Management (Group Benefits preferred), 2+ years in leadership, strong financial acumen, and excellent communication skills. A college degree is preferred.
  • You will lead CRMs to ensure customer satisfaction and growth, foster team engagement, collaborate on market strategies, and support diversity initiatives.

Requirements

  • 2 + years Leadership experience preferred
  • 5 + years of Account Management required (preferably Group Benefits)
  • College degree preferred or equivalent work experience.
  • Strong financial acumen & Group Benefit knowledge.
  • Strong ability to engage employees and build an inclusive work environment.
  • Excellent communication and collaboration skills.
  • As a condition of employment, you must obtain and maintain the Group Life & Health license.
  • Up to 25% travel required.

Responsibilities

  • Day to day leadership and oversight for the CRMs that are accountable for the persistency, profitable growth to existing clients, and the overall customer experience for regional accounts.
  • Ensure an exceptional customer experience and drive profitable growth.
  • Foster employee engagement and build an inclusive environment, providing professional development opportunities for team members.
  • Collaborate closely with the Regional Sales and Underwriting Directors to execute the local market strategy.
  • Partner with the Regional Director of Relationship Management and cross-functional business leaders to drive an exceptional customer experience within the territory.
  • Support diversity, equity, and inclusion initiatives.

FAQs

What is the primary responsibility of the Regional Relationship Manager?

The primary responsibility of the Regional Relationship Manager is to lead the Client Relationship Managers for regional accounts, ensuring an exceptional customer experience and driving profitable growth.

What qualifications are required for this position?

The ideal candidate should have 2+ years of leadership experience, 5+ years of account management (preferably in Group Benefits), a college degree or equivalent work experience, strong financial acumen, and excellent communication skills.

Is there a requirement for travel in this role?

Yes, up to 25% travel is required for this role.

What is the work arrangement for this position?

This role offers a hybrid work arrangement, with an expectation to work in the office three days a week (Tuesday through Thursday).

Is a license required for this position?

Yes, obtaining and maintaining the Group Life & Health license is a condition of employment.

Will the Regional Relationship Manager be involved in employee engagement efforts?

Yes, the Regional Relationship Manager is responsible for fostering employee engagement and building an inclusive environment while providing professional development opportunities for team members.

What is the compensation range for this position?

The annualized base pay range for this role is $105,920 - $158,880, with actual pay depending on factors such as performance, proficiency, and competencies.

Are diversity, equity, and inclusion initiatives supported in this role?

Yes, supporting diversity, equity, and inclusion initiatives is part of the additional responsibilities of the Regional Relationship Manager.

What skills are emphasized for this position?

Strong financial acumen, knowledge of Group Benefits, excellent communication and collaboration skills, and the ability to engage employees and build an inclusive work environment are emphasized.

Underwriting human achievement for over two hundred years.

Finance
Industry
10,001+
Employees
1810
Founded Year

Mission & Purpose

Human achievement is at the heart of what we do. We put our belief into action by not only ensuring individuals and businesses are well protected, but by going even further – making an impact in ways that go beyond an insurance policy.