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Regional Retail Learning Manager - New York City

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • New York

AI generated summary

  • You must be passionate about client and people development, with experience in training, coaching, and mentoring. Creativity, innovation, and a commitment to excellence are essential.
  • You will prepare and facilitate retail training, support in-store teams with coaching, and mentor staff to enhance selling skills and customer satisfaction.

Requirements

  • To be successful in this role, you must be passionate about Clients and people development.
  • You bring exceptional experience influencing and training team members, ideally from a fast-paced, client-centric, luxury business.
  • You’re highly developed coaching and mentoring others, and provide constructive feedback to drive behavioral change where needed.
  • We value creativity, innovation, and the desire to deliver excellence.
  • Our ideal candidate will share the same values and champion this across our teams.

Responsibilities

  • Preparing and facilitating the Louis Vuitton Retail Training and Client Development Strategies, including in-store and regional inductions, training modules, and individual training plans based on stores/region's specific needs.
  • Supporting the region in driving customer delight through ensuring applied learning of selling skills, by way of observation and coaching.
  • Providing ongoing mentorship to the store teams crafted to support the improvement of proficiencies, attitudes, and behaviors of all team members.

FAQs

What are the primary responsibilities of the Regional Retail Learning Manager?

The primary responsibilities include planning, implementing, and delivering structured learning and development programs, facilitating training and inductions, driving customer delight through coaching in selling skills, and providing ongoing mentorship to store teams.

What qualifications are necessary for this position?

Candidates should have exceptional experience in influencing and training team members, ideally from a fast-paced, client-centric luxury business, alongside strong coaching and mentoring skills.

What kind of experience is preferred for this role?

Experience in a fast-paced, client-centric, luxury retail environment is preferred, particularly in roles that involve training, coaching, and influencing others.

Is there a specific salary range for this position?

Yes, the salary for this position ranges from USD $110,000 to $115,000 annually, plus the opportunity for a bonus.

What benefits are offered with this position?

The benefits package includes medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and two retirement plans with employer contributions.

Is professional development encouraged in this role?

Yes, the role encourages professional development with unparalleled career development opportunities and industry-leading training, providing in-depth insight into the luxury and retail environment.

How does Louis Vuitton approach diversity and inclusion in the workplace?

Louis Vuitton promotes initiatives supporting professional equality for everyone and strives to build a culture focused on creating an inclusive workforce.

What type of training will I receive in this role?

You can expect to participate in comprehensive training programs related to retail and luxury client experiences, which will enhance your leadership and mentoring skills.

Do we offer any performance-based bonuses?

Yes, there is an opportunity for a performance-based bonus in addition to the annual salary.

Where is this position located?

This position is located in New York City, overseeing the retail learning management for Louis Vuitton stores in the region.

Fashion & Arts
Industry
10,001+
Employees
1854
Founded Year

Mission & Purpose

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own.