Logo of Huzzle

Home

Matches

Explore

Manage

Find 51,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

Regional Retail Trainer, Germany

image

New Balance

12d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Education & Teaching
  • Düsseldorf

AI generated summary

  • You need 2+ years in retail training, strong communication skills, ability to design and deliver training, flexible, tech-savvy, and willing to travel within the region.
  • You will conduct training needs assessments, deliver learning materials, visit stores for training, onboard new associates, coach staff, track online training completion, and share best practices.

Requirements

  • Minimum 2 years' experience in a training role, preferably in the retail/sales sector.
  • Self-motivated and able to plan, manage multiple projects, achieve goals and objectives, spot problems and find solutions.
  • Ability to contribute positively to a learning environment where people are supported and encouraged to excel.
  • Experience within a retail learning and training environment to include analysis, design, build, delivery, evaluation of a range of training programs for retail
  • Flexible, able to adapt to the needs of the company's project.
  • Commercial knowledge of the retail market/consumer trends.
  • High interest in the sports and fashion industry.
  • Speaks English and local language.
  • Highly influential, engaging and persuasive in communications. Strong written and verbal communication skills
  • Demonstrated experience delivering learning experiences through a variety of formats including in person instructor led; virtual instructor led; self-directed learning paths and advanced facilitation.
  • Proficient in Microsoft Office tools (Word, Excel, PowerPoint, and SharePoint)
  • Able to travel within the region. This job will require weekly travel to our stores and when not traveling you will work from home or NB office/store.

Responsibilities

  • Work with the Retail Training Manager to identify and prioritize retail training needs aligned to business objectives.
  • Produce and deliver high quality learning materials
  • Foster a learning culture.
  • Weekly stores visits for in-store training, track development and identify local store needs.
  • Monthly call with other regional trainers to discuss regional updates and best practices
  • Lead the new store opening training
  • Help onboarding of new sales associates
  • Coaching of the store training champions and making sure we deliver best in class customer service
  • Track Completion rate of online training courses and follow up to validate learning process
  • Review sales performance by product and identify potential areas for improvement, prioritize and drive improvements.
  • Actively research and maintain knowledge of new products (including competitors), new brands, technologies, materials and features.
  • Share best practices in the region and provide feedback whenever necessary.
  • Ensure that materials are always up to date and re-use them where necessary

FAQs

What is the main responsibility of the Regional Retail Trainer?

The main responsibility of the Regional Retail Trainer is to design, develop, and deploy training programs for retail employees in the region, while also providing coaching and support to ensure brand objectives are met.

What kind of training topics will the Regional Retail Trainer cover?

The training topics will vary and include product training, sales, retail operations, health & safety, and customer service.

Is travel required for this position?

Yes, the job will require weekly travel to stores within the region.

What qualifications are required for this role?

A minimum of 2 years' experience in a training role (preferably in retail/sales), commercial knowledge of the retail market, and proficiency in Microsoft Office tools are required.

Are there opportunities for career growth in this position?

Yes, the Regional Retail Trainer has the opportunity to advance by contributing to the development of training programs and influencing retail operations.

Will the role involve working with new sales associates?

Yes, the role involves onboarding new sales associates and leading new store opening training.

Are there language requirements for this job?

Yes, candidates must be able to speak English and the local language.

What type of learning formats will the Regional Retail Trainer use?

The trainer will deliver learning experiences through various formats, including in-person instructor-led, virtual instructor-led, and self-directed learning paths.

Does New Balance promote a diverse and inclusive work environment?

Yes, New Balance is committed to equality of opportunity and supports a culture of diversity and inclusion in the workplace.

Can I apply for this job if I have a disability?

Yes, New Balance encourages all prospective associates, including those with disabilities, to apply and will provide necessary support and adjustments during the hiring process.

image

New Balance

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1906
Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.