FAQs
What is the primary responsibility of the Compliance Solutions Registration Services Consultant?
The primary responsibility is to ensure satisfaction and provide Stellar Service to ADP's Registration Services' clients who need guidance in registering their businesses with various agencies.
What type of client support does this role provide?
This role provides support to clients by reviewing open cases, coordinating with agencies, and maintaining the overall client experience.
What tools are utilized in this position?
Multiple tools and resources are used to develop an accurate and comprehensive process for ID Registration and to respond to inquiries related to processing ID registrations.
What kind of questions can this consultant answer for clients?
The consultant can answer basic client questions regarding Registration Services, including topics such as funding, daily errors, maintenance reports, agency notices, and amendments.
How does this role foster collaboration?
The role involves developing relationships internally and externally to promote collaboration and maintain a knowledge level of support areas for effective analysis of solutions.
What is expected in terms of service excellence in this role?
The consultant is expected to provide Service Excellence to their own client base while also supporting internal associates.
Are there other duties assigned to this position?
Yes, other related duties may be assigned as necessary.
What is ADP's commitment to diversity and inclusion?
ADP is committed to an inclusive, diverse, and equitable workplace, providing equal employment opportunities regardless of any protected characteristics.
What ethical standards does ADP uphold?
ADP expects its employees to conduct business with the highest ethical standards and in compliance with all applicable laws while maintaining integrity and fostering a respectful workplace.