FAQs
What is the main responsibility of the Release & Deployment Coordinator?
The main responsibility of the Release & Deployment Coordinator is to execute the Release & Deployment process for a release, coordinating the release lifecycle end-to-end while improving its effectiveness and efficiency.
What qualifications are required for this position?
The position requires a minimum of 3 years ITIL Operational experience in the process, ITIL V3 or V4 Foundational qualifications, relevant IT qualifications, and proficiency in Microsoft Office and reporting/analytical tools.
What skills are essential for a candidate applying for this role?
Essential skills include excellent communication (both written and oral), leadership abilities, strong organizational and time management skills, the ability to work independently, and a commitment to continuous improvement and delivery.
Is experience in service management tools necessary?
Yes, competency in specific Service Management toolset usage, including a Knowledge Base, is required.
How does the company support employee development and work-life balance?
Experian focuses on employee development, offering opportunities for continuous improvement, and emphasizes work/life balance, diversity and inclusion, and flexible working arrangements.
Will I need to attend meetings regarding release scope and approvals?
Yes, participation in CAB meetings to discuss the release scope and/or roadblocks and provide approval for changes to be implemented in the UAT and Production environments is required.
Is the role collaborative in nature?
Yes, the role involves working collaboratively with various teams involved in software development projects, including developers and environment management teams.
What kind of metrics is the Release & Deployment Coordinator responsible for?
The Coordinator is responsible for analyzing Release Schedules and producing Management Information (MI) Metrics, ensuring visibility of all scheduled deployments into production.
Are there opportunities for feedback and improvement within this role?
Yes, the position involves initiating follow-up actions to correct problems or inefficiencies and highlighting issues or improvement ideas to the Release and Deployment Management Process owner.
Does the company have any recognitions for its workplace culture?
Yes, Experian has received Top Employer™ and Great Place To Work™ accreditations, highlighting its commitment to a people-first workplace culture.