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Renewals Specialist - French Fluency

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Samsara

14d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Paris
    Remote

AI generated summary

  • You should have sales/account management experience, French fluency, IoT interest, motivation for a goal-oriented role, customer-facing comfort, and strong organizational skills.
  • You will manage auto-renewals, enhance processes for revenue growth, communicate improvements, and embody Samsara's cultural principles while collaborating with various teams to meet client needs.

Requirements

  • Prior experience in sales, account management, sales operations, or other customer-facing positions
  • Fluency in French
  • High level of interest in the IoT space
  • Excitement around growing a sales career
  • Motivated to be in a goal-oriented, quota-carrying role
  • Comfortable in a dynamic, customer-facing environment
  • Strong organizational skills and business judgment with the ability to handle projects end-to-end

Responsibilities

  • Work cross-functionally to accommodate client needs for renewal
  • Own the auto-renewal component of Samsara's customer journey
  • Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
  • Communicate patterns and guide process improvement projects with Renewals Leadership
  • Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

FAQs

Do we support remote work?

Yes, we support remote work and embrace a flexible working model that caters to the diverse needs of our teams.

Is French fluency required for this position?

Yes, fluency in French is a minimum requirement for this role.

What industries does Samsara serve?

Samsara serves various industries that rely on physical operations, including agriculture, construction, field services, transportation, and manufacturing.

What will my main responsibilities be in this role?

In this role, you will own the renewal customer experience for our AE1 customer base, organize and improve auto-renewal processes, work cross-functionally to accommodate client needs, and communicate patterns for process improvement.

What qualifications are necessary for this position?

The minimum requirements include prior experience in sales, account management, or customer-facing positions, fluency in French, a high level of interest in the IoT space, and strong organizational skills.

What type of company culture can I expect at Samsara?

Samsara promotes a high-performance culture focused on customer success, long-term growth, inclusivity, teamwork, and a growth mindset.

Is there potential for career growth in this role?

Yes, this role is ideal for individuals looking to develop hands-on operational experience and customer-facing presence, which can advance their sales careers.

Will I work with senior-level executives?

Yes, you will work closely with top-tier executives and have opportunities to see how sales organizations succeed.

What benefits do full-time employees receive?

Full-time employees receive a competitive total compensation package, health benefits, a charity fund (Samsara for Good), and much more.

How does Samsara ensure an inclusive work environment?

Samsara is committed to diversity and equal opportunity in employment, actively welcoming applicants from all backgrounds and ensuring everyone can make an impact.

Pioneer of the Connected Operations Cloud

Technology
Industry
1001-5000
Employees
2015
Founded Year

Mission & Purpose

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a system of record that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. Samsara operates in North America and Europe and serves tens of thousands of customers across a wide range of industries including transportation, wholesale and retail trade, construction, field services, logistics, utilities and energy, government, healthcare and education, manufacturing, and food and beverage. The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.