Logo of Huzzle

Find 128,000+ jobs, internships & events from 7,000+ top companies on Huzzle using AI

Rep I, Chat

image

TransUnion

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    IT & Cybersecurity
  • Chennai
  • Quick Apply

AI generated summary

  • You must provide first-tier chat support in English only.
  • You will manage chat operations, assisting customers with inquiries, resolving issues, and ensuring a seamless communication experience in a fast-paced environment.

Requirements

  • First Tier Chat Support (English Only)

Responsibilities

  • Chat Operations

FAQs

What is the job title for this position?

The job title for this position is Rep I, Consumer Operations Support.

What language skills are required for this position?

First Tier Chat Support is required in English only.

What is the work format for this role?

This is a hybrid position, which involves working both virtually and in-person at an assigned TU office location for a minimum of two days a week.

What kind of support will I be providing?

You will be providing Consumer Operations Support through chat services.

What impact will this position have?

The impact of this position will be in Chat Operations, assisting customers effectively.

Is there a minimum in-office requirement?

Yes, there is a minimum requirement to work in the office for two days a week.

Will there be training provided for this position?

The job description does not specify details about training, but onboarding and training are typically part of a new hire process.

Is there an opportunity for growth in this role?

While the job description doesn’t specifically mention growth opportunities, positions like Rep I generally provide a foundation for career advancement within the company.

Consulting
Industry
10,001+
Employees

Mission & Purpose

TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people. We call this Information for Good®—it’s our purpose, and what drives us every day.