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Repair Quality Manager

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Lime

3mo ago

  • Job
    Full-time
    Senior Level
  • Engineering
  • Lisbon
  • Quick Apply

AI generated summary

  • You need a relevant bachelor's degree, 5+ years in Lean/Six Sigma, data analytics skills, travel readiness, and preferably a master’s and Lean certification.
  • You will analyze hardware data, lead planning and budget efforts, train teams on compliance, enhance repair processes, and improve quality metrics across various functions.

Requirements

  • Bachelor’s Degree in business administration, finance, industrial engineering, mechanical engineering, or a related field.
  • Minimum of 5 years leading improvement methodologies such as Lean and Six Sigma in an operational environment
  • Data analytics proficiency, advanced Excel skills, SQL and database queries
  • Travel is an important part of the role and is expected at approximately 25%
  • Master’s Degree in management or operations
  • Lean certification

Responsibilities

  • Deep dive in data led-opportunities for hardware reliability, repair compliance and standardization initiatives.
  • Significantly contribute to the planning process, often leading the development of OKRs, roadmaps, and budgets.
  • Partner, influence and help implement training, quality standards and processes with cross-functional teams on training, hardware and compliance.
  • Build a culture of compliance in our warehouse teams where repair SOPs are challenged and systematically improved. Serve as a HW subject matter expert for our products.
  • Provide Maintenance and Hardware Feedback between Local Ops and our Global Service Center.
  • Continuously improve compliance and quality metrics both on the warehouse floor as well as transactional by collaborating with multiple functions such as product, compliance and mechanic managers.

FAQs

What is the primary responsibility of the Repair Quality Manager?

The primary responsibility of the Repair Quality Manager is to lead initiatives for Warehouse Teams globally to embed a culture of process compliance, fleet reliability, and quality, while driving standardization and elevating best practices from local to global.

What qualifications are required for this role?

A Bachelor’s Degree in business administration, finance, industrial engineering, mechanical engineering, or a related field is required, along with a minimum of 5 years of experience leading improvement methodologies such as Lean and Six Sigma in an operational environment.

Is travel required for this position?

Yes, travel is an important part of the role and is expected to be approximately 25%.

Are there opportunities for professional growth?

Yes, Lime offers professional growth opportunities through quarterly learning days and access to top-tier tools.

What types of analytics skills are necessary for this role?

Proficiency in data analytics, advanced Excel skills, SQL, and database query skills are necessary for the role.

Is there a preference for advanced degrees?

Yes, a Master’s Degree in management or operations is preferred, along with Lean certification.

What benefits does Lime offer its employees?

Lime offers competitive salaries, performance-based bonuses, pre-IPO equity, health and wellness offerings, flexible vacation policies, support for retirement goals, and unlimited complimentary use of Lime vehicles worldwide.

What is the work model for this position?

This is a hybrid position requiring the individual to go into a warehouse three times per week, preferably within 30 miles or 60 minutes of London’s city center.

How does Lime support diversity and inclusion?

Lime is dedicated to hiring and developing a globally diverse team and offers Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions.

How does Lime recognize employee contributions?

Lime consistently recognizes great work through meaningful rewards and career advancements.

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Lime

Building a future where transportation is shared, affordable and carbon-free.

Technology
Industry
501-1000
Employees
2017
Founded Year

Mission & Purpose

Lime is a transportation company that provides electric scooters, bikes, and other micromobility solutions for urban areas. Their ultimate mission is to revolutionise urban transportation by offering convenient, affordable, and eco-friendly alternatives to traditional vehicles. The purpose of Lime is to reduce urban congestion, lower carbon emissions, and improve accessibility by encouraging the use of sustainable modes of transport. They aim to create cleaner, more liveable cities by providing innovative mobility solutions that enhance the efficiency and enjoyment of urban travel.