FAQs
What are the qualifications required for the Resource Scheduler position?
The qualifications include a high school diploma, five or more years of experience in scheduling installation personnel resources, proficiency in Microsoft Excel, Word, and Outlook, as well as excellent verbal and written communication skills.
Are there any preferred qualifications for this position?
Yes, preferred qualifications include a college degree in a telecommunications-related field and previous business experience in an administrative capacity.
What are the main responsibilities of a Resource Scheduler?
The main responsibilities include assigning service personnel to projects, updating internal databases with resource assignments and billing details, keeping detailed records of communications related to installations, interacting with the Avaya resource scheduling system, authorizing third-party vendor work, and scheduling resources while monitoring project closure and final billing.
Is prior experience in telecommunications required?
While not required, five or more years of experience in scheduling installation personnel resources is essential, and a college degree in a telecommunications-related field is preferred.
What software proficiency is expected for the Resource Scheduler role?
Proficiency in Microsoft Excel, Word, and Outlook is expected for this role.
Who will the Resource Scheduler interact with while performing their duties?
The Resource Scheduler will interact with project managers, internal teams, third-party vendors, and the Avaya resource scheduling system when required.
What type of record-keeping is involved in this position?
The Resource Scheduler is responsible for keeping detailed records of emails and conversations related to the installation of each project.
Does this role require authorization for third-party vendor work?
Yes, the Resource Scheduler is responsible for authorizing third-party vendor work and providing purchase orders for such work.
Will the Resource Scheduler need to manage billing details?
Yes, the Resource Scheduler will update internal databases with billing details as part of their responsibilities.
What is the company culture like at C1?
C1 fosters a culture where IT and communications technology professionals are empowered to do their best work, focused on fully supporting customer needs from end to end.