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Restaurant Crew Member

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Shake Shack

Sep 1

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Brooklyn

AI generated summary

  • You should be motivated, quick to learn in a fast-paced setting, flexible with availability, and ready to take on new responsibilities, with or without previous food service experience.
  • You will prep food, serve customers, maintain cleanliness, cook, ensure high-quality service, and engage in ongoing training to enhance your skills and deliver exceptional hospitality.

Requirements

  • Previous hospitality and/or food service experience is a plus, though not required – we’ll teach you the rest!
  • Motivated to learn quickly and grow in a professional, team-oriented environment.
  • We are fast-paced and looking for people who are quick thinkers, committed, and excited to hit the ground running!
  • Ability to learn quickly in fast-paced, high volume environment
  • Self-motivated achiever interested in taking on additional roles and responsibilities
  • Open availability and flexibility is a must – ability to work any shift

Responsibilities

  • Food prep, customer service, guest interactions, cooking, and cleaning
  • Delivering exceptional hospitality to our guests
  • Balancing high volume with high quality
  • Participating in ongoing training and development

FAQs

What is the average pay for a Restaurant Crew Member at Shake Shack?

The average pay is $18.00 per hour, which includes the hourly wage and average hourly tip earnings.

Is previous experience necessary to apply for this position?

No, previous hospitality or food service experience is a plus but not required; all you need is the motivation to learn and grow.

What kind of training is provided for new employees?

We offer hands-on training, online learning modules, and ongoing professional development to ensure all team members have the tools necessary for success.

What benefits do Restaurant Crew Members receive?

Benefits include medical, dental, and vision insurance options, a 401k plan with company match, vacation and wellness time, employee dining discounts, and more.

Are there opportunities for career growth within the company?

Yes, there are structured paths for growth towards roles such as Shack Trainer, Cross Trainer, and Shift Manager, allowing for self-paced career advancement.

Is flexible scheduling available for this position?

Yes, we offer flexible scheduling to accommodate different availability and commitments.

What type of work environment can crew members expect?

Crew members can expect a fun, collaborative, and dynamic work environment where they can share ideas and work together as a team.

What are the primary responsibilities of a Restaurant Crew Member?

Responsibilities include food preparation, customer service, guest interactions, cooking, cleaning, and delivering exceptional hospitality to guests.

Do you offer any referral bonuses?

Yes, we have a referral bonus program for employees who bring in new team members to the #ShackFam.

Is there an application deadline for this position?

No, there is no application deadline; we are always hiring Team Members for ongoing opportunities.

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Shake Shack

Love your crew + love what you do! Stand For Something Good.

Retail & Consumer Goods
Industry
5001-10,000
Employees
2004
Founded Year

Mission & Purpose

Shake Shack sprouted from a hot dog cart in Madison Square Park (NYC) to support the Madison Square Park Conservancy’s first art installation. The cart was quite the success, with Shack fans lined up daily for three summers. In 2004, a permanent kiosk opened in the park: Shake Shack was born. This modern day “roadside” burger stand serves up the most delicious burgers, hot dogs, frozen custard, shakes, beer, wine and more. An instant neighborhood fixture, we welcomed people from all over the city, country and world who gathered together to enjoy fresh, simple, high-quality versions of the classics. The rest, as they say, is burger history. And since day one, it would not have been possible without our stellar team! As a member of the #ShackFam, you can expect an exciting work atmosphere with a culture focused on family, fun and community.