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Restaurant Team Member

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Shake Shack

Sep 10

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Tampa

AI generated summary

  • You should be motivated to learn, have flexibility for any shift, thrive in fast-paced environments, and be a self-starter eager for additional responsibilities. Previous food service experience is a plus.
  • You will prep food, interact with guests, ensure quality service, maintain cleanliness, and engage in ongoing training while delivering exceptional hospitality in a high-volume environment.

Requirements

  • Previous hospitality and/or food service experience is a plus, though not required – we’ll teach you the rest!
  • Motivated to learn quickly and grow in a professional, team-oriented environment.
  • We are fast-paced and looking for people who are quick thinkers, committed, and excited to hit the ground running!
  • Ability to learn quickly in fast-paced, high volume environment
  • Self-motivated achiever interested in taking on additional roles and responsibilities
  • Open availability and flexibility is a must – ability to work any shift

Responsibilities

  • Food prep, customer service, guest interactions, cooking, and cleaning
  • Delivering exceptional hospitality to our guests
  • Balancing high volume with high quality
  • Participating in ongoing training and development

FAQs

What is the average pay for a Restaurant Team Member?

The average pay for a Restaurant Team Member is $14.50 per hour, which includes hourly wage plus average hourly tip earnings.

Is previous experience required for this position?

No, previous experience is not required as this is an entry-level opportunity. We will provide training to help you succeed.

What kind of benefits do you offer?

We offer competitive pay, medical, dental, and vision insurance options, 401k plans with company match, vacation and wellness time, employee dining discounts, and more.

Is there an opportunity for career growth?

Yes! There are opportunities for career growth within the company, including positions like Shack Trainer, Cross Trainer, and Shift Manager, with a structured path to help you succeed.

What are the job responsibilities for a Restaurant Team Member?

Responsibilities include food prep, customer service, guest interactions, cooking, cleaning, and delivering exceptional hospitality to guests.

Is flexible scheduling available?

Yes, we offer flexible scheduling to accommodate our team members’ availability.

What kind of work environment can I expect?

You can expect a fun and collaborative work environment where you can share ideas, come as you are, and work as part of a dynamic team.

Are tips included in the compensation structure?

Yes, in addition to your hourly wage, you have the opportunity to earn tips based on your hospitality skills.

Do you provide training for new team members?

Yes, we provide hands-on training, online learning modules, and ongoing support to help new team members succeed.

What qualities are you looking for in a candidate?

We are looking for positive, enthusiastic individuals who are motivated to learn, grow, and commit to a fast-paced team-oriented environment.

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Shake Shack

Love your crew + love what you do! Stand For Something Good.

Retail & Consumer Goods
Industry
5001-10,000
Employees
2004
Founded Year

Mission & Purpose

Shake Shack sprouted from a hot dog cart in Madison Square Park (NYC) to support the Madison Square Park Conservancy’s first art installation. The cart was quite the success, with Shack fans lined up daily for three summers. In 2004, a permanent kiosk opened in the park: Shake Shack was born. This modern day “roadside” burger stand serves up the most delicious burgers, hot dogs, frozen custard, shakes, beer, wine and more. An instant neighborhood fixture, we welcomed people from all over the city, country and world who gathered together to enjoy fresh, simple, high-quality versions of the classics. The rest, as they say, is burger history. And since day one, it would not have been possible without our stellar team! As a member of the #ShackFam, you can expect an exciting work atmosphere with a culture focused on family, fun and community.