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Retail Admin Coordinator

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The TJX Companies, Inc.

2mo ago

  • Job
    Full-time
    Expert Level
  • Customer Relations
    People, HR & Administration
  • Cherry Hill

AI generated summary

  • You should have flexible availability, strong communication and organizational skills, ability to multi-task, team player attitude, training capability, and 1 year retail plus 6 months leadership experience.
  • You will support store management with administrative tasks, enhance customer experiences, assist in hiring, maintain cash office standards, ensure compliance, and uphold store cleanliness and safety.

Requirements

  • Able to work a flexible schedule, including nights and weekends
  • Outstanding communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Responsibilities

  • Supports store management in the execution of store related administrative functions. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates
  • Maintains Associate personnel files
  • Performs daily cash office functions and maintains cash office standards
  • Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
  • Maintains proper Associate coverage in service areas for a positive customer experience
  • Supports and responds to coverage needs throughout the store
  • Ensures store team executes tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment

FAQs

What is the primary responsibility of the Retail Admin Coordinator?

The primary responsibility is to support store management in executing store-related administrative functions while ensuring an excellent customer experience through engagement and maintenance of a clean and organized store.

Is prior retail experience required for this position?

Yes, applicants are required to have at least 1 year of retail experience and 6 months of leadership experience.

What are the working hours for this role?

The role requires a flexible schedule, which may include nights and weekends.

What benefits are offered for this position?

Benefits include an associate discount, employee assistance program (EAP), 401(k) contributions, and various insurance options, among others. Eligibility for certain benefits is based on service or hours requirements.

Are there opportunities for career growth in this position?

Yes, the role contributes to personal and professional growth within the company, and there are training opportunities available to help increase effectiveness.

Will the company consider applicants with arrest or conviction records?

Yes, applicants with arrest or conviction records will be considered for employment.

What is the starting pay range for this position?

The starting pay range for this position is between $16.13 to $16.63 per hour, depending on relevant skills, qualifications, and experience.

What type of work environment can be expected at TJ Maxx?

The work environment at TJ Maxx is ever-changing and encourages personal expression and a team-oriented atmosphere.

What qualities are important for a successful Retail Admin Coordinator?

Important qualities include outstanding communication and organizational skills, the ability to multi-task, adaptability to changes, and being a team player.

Is the company open to diverse applicants?

Yes, TJ Maxx embraces diversity and considers all applicants for employment without discrimination based on race, color, religion, gender, sexual orientation, and other factors.

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The TJX Companies, Inc.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance