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Retail Advisor Part Time (Nutgrove)

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Vodafone

Yesterday

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Dublin

AI generated summary

  • You must be customer-focused, flexible with hours, an adaptable communicator, self-motivated, energetic, and able to work independently or as part of a team to ensure customer satisfaction.
  • You will achieve sales targets, complete admin tasks, provide excellent customer service, stay informed on products, and resolve customer queries effectively.

Requirements

  • We are obsessed with our customers! You must have the ability to take ownership of your customer’s experience and issues to achieve a positive outcome
  • Flexibility on working hours due to the opening and closing times of our stores
  • You are a strong communicator with the ability to tailor your style depending on the audience
  • You are self-motivated, outgoing and energetic
  • You enjoy working on your own and as part of your wider team to achieve customer satisfaction and important metrics

Responsibilities

  • Achievement of individual sales targets set by the business on a weekly, monthly and quarterly basis
  • Ensure all administration associated with the role is completed correctly and within agreed timeframes
  • Ensure you consistently deliver a first class experience to all our customers. Keeping updated on new products and services to be able to advise our customers accordingly
  • Take ownership of your customer's queries or needs, dealing with them in a positive manner to ensure that all aspects are resolved and/or seen through to completion

FAQs

What qualities are essential for a Retail Advisor at Vodafone?

Essential qualities include being a strong teammate, having a focus on first-class customer service, being open-minded, innovative, and possessing the passion and skills to drive sales and support the team.

What are the primary responsibilities of a Retail Advisor?

The primary responsibilities include achieving individual sales targets, completing administrative tasks accurately and on time, delivering a first-class customer experience, and taking ownership of customer queries or needs.

How important is customer service in this role?

Customer service is of utmost importance; Retail Advisors are expected to be customer obsessed, consistently meeting and exceeding customer expectations.

What skills are necessary for this position?

Necessary skills include taking ownership of customer experiences, flexibility in working hours, strong communication skills, self-motivation, and the ability to work both independently and as part of a team.

What kind of training does Vodafone provide for new employees?

Vodafone provides extensive training for all employees, including access to the Vodafone University, where employees can gain valuable skills for career progression.

Are there opportunities for career advancement in this role?

Yes, there are vast opportunities to progress from a Retail Advisor position to roles such as assistant manager or various opportunities across the business.

What benefits will I receive as a Retail Advisor?

Benefits include a competitive salary, commission structure, learning and development opportunities, exclusive discounts on Vodafone products for you and your family, and many more.

Does Vodafone have a commitment to equality in the workplace?

Yes, Vodafone is an equal opportunities employer and is committed to supporting all of their employees, including strong support for the LGBTQ+ community.

Is flexibility in working hours required for this role?

Yes, flexibility in working hours is required due to the opening and closing times of the stores.

What can I expect from working culture at Vodafone?

The working culture at Vodafone is progressive, inclusive, and supportive, allowing employees to bring their whole selves to work while striving for growth and excellence.

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Vodafone

Together We Can

Telecommunications
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about? #TogetherWeCan