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Retail & Asset Coordinator - FIXED TERM (m/f/d)

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Brambles Group

15d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Logistics
  • Zürich
  • Quick Apply

AI generated summary

  • You need a High School diploma, key account management experience, strong communication skills, MS Office proficiency, fluency in German and English, and knowledge of local markets.
  • You will analyze KPIs, manage budgets, prepare reports, address customer needs, resolve complaints, check invoices, and follow up on queries to enhance retailer relationships and service quality.

Requirements

  • High School diploma or any university degree,
  • Proven experience in key account management,
  • Experience in FMCG or retail is advantage,
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels,
  • Excellent organizational skills,
  • The ability to handle multiple client accounts,
  • Ability to use MS Office effectively,
  • Knowledge of the local market players within manufacturing and retail sectors is advantage,
  • Knowledge of current local supply chain solutions and providers would be taken as advantage,
  • Languages: fluency in German and English is a must, French is a nice to have.

Responsibilities

  • Identify potential opportunities for business expansion and strengthen the relationships with existing retailer
  • Proactive analysis of internal KPIS to ensure quality of provided service and avoiding potential risk of pallet loss
  • Manage activities to meet budget targets
  • Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics
  • Prepare and present regular KPIs reports for your retailers and customers
  • Acquire a thorough understanding of key customer needs and requirements to be able to provide tailored supply chain solution
  • Resolve any problems faced by customers/retailer and deal with complaints to maintain trust
  • Regular invoice check and reconciliation, if necessary
  • Prompt and efficient follow-up of customer queries & service requests. Liaise efficiently with AM Field Executives and Supply Chain Teams

FAQs

What is the duration of the contract for the Retail & Asset Coordinator position?

The contract for the Retail & Asset Coordinator position is fixed-term for 6 months.

What are the primary responsibilities of the Retail & Asset Coordinator?

The primary responsibilities include developing trust relationships with national retailers, analyzing internal KPIs, managing budget targets, preparing reports, understanding customer needs, resolving complaints, and ensuring efficient follow-up on customer queries.

What qualifications are required for this position?

A high school diploma or any university degree is required, along with proven experience in key account management. Experience in FMCG or retail is an advantage.

What skills are essential for this role?

Essential skills include strong communication and interpersonal skills, excellent organizational skills, the ability to handle multiple client accounts, and proficiency in MS Office.

Are there any language requirements for this job?

Yes, fluency in German and English is a must, while French is a nice to have.

What benefits are offered to employees?

Benefits include a flexible hybrid working model, workation options, a competitive remuneration package including an annual bonus, 3 days per annum for volunteering projects, and other benefits.

Is experience in the local market players within manufacturing and retail sectors considered beneficial?

Yes, knowledge of local market players within the manufacturing and retail sectors is considered an advantage.

How many years of work experience are preferred for this role?

The preferred level of work experience for this role is 3 to 5 years.

How does CHEP address diversity and equal opportunity in the workplace?

CHEP is committed to developing a diverse workforce and ensures that every employee is treated fairly and respectfully, focusing on harnessing the unique skills and experiences of individuals without discrimination.

How can I verify the legitimacy of a job offer from CHEP?

If you have a question regarding the legitimacy of an interview or job offer, please contact CHEP at recruitment@brambles.com.

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Brambles Group

Transportation
Industry
10,001+
Employees
1875
Founded Year

Mission & Purpose

Brambles is a global supply chain solutions company specialising in pallet and container pooling services through its CHEP and IFCO brands. The company works across various sectors, including fast-moving consumer goods, fresh produce, retail, and manufacturing, providing efficient and sustainable logistics solutions. Brambles' ultimate mission is to connect people with life's essentials through a smarter, more sustainable supply chain. Their purpose is to reduce waste and inefficiencies in global supply chains by promoting circular economy practices, helping to protect the environment and ensure long-term resource sustainability