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retail associate

  • Job
    Full-time
    Junior Level
  • LaSalle
  • Quick Apply

AI generated summary

  • You need a high school diploma (preferred), up to 2 years of experience, POS system skills, physical stamina for moving items up to 40 lbs, communication skills, and flexible scheduling.
  • You’ll provide excellent customer service, maintain store standards, process transactions accurately, and manage product flow efficiently to support store profitability and meet consumer needs.

Requirements

  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in position or specialization
  • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
  • Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
  • Occasionally requires the ability to work in place
  • Ability to clearly communicate with others
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Responsibilities

  • Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers etc.).
  • Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations.
  • Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
  • Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently.

FAQs

What is the primary role of a Retail Associate at Columbia Sportswear?

The primary role of a Retail Associate is to serve as a brand ambassador, providing exceptional customer service through positive interactions, addressing customer inquiries, making product recommendations, and maintaining store standards.

What kind of experience is required for this position?

2 years or less of experience in a retail or similar position is preferred, though no specific education is required (a High School Diploma or GED is preferred).

What are the key responsibilities of a Retail Associate?

Key responsibilities include providing customer service, maintaining visual merchandising and store cleanliness, performing cash register transactions accurately, and contributing to store profitability through efficient handling of product flow.

Is there a physical aspect to this job?

Yes, the job can be physical or strenuous in nature, requiring the ability to frequently move about and adjust/move items weighing up to 40 lbs.

What is the retail schedule like for this position?

Retail Associates must be available to work a flexible retail schedule that may change seasonally based on business trends or forecasts.

Will I receive any benefits as a part-time employee?

Yes, part-time employees receive services and products to help enhance their work life, including an Employee Assistance Program (EAP) offering wellness benefits and counseling services, along with employee discounts.

How can I request accommodations for applying?

If you require accommodations to complete an application, you can contact Human Resources at CA_HRColumbia@columbia.com or call 519-644-5000 for assistance.

Are there any specific laws we follow regarding employment?

Yes, our hiring process adheres to all local, state, and federal laws concerning equal opportunity employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or other protected characteristics.

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

Based in Portland, Oregon, Columbia Sportswear Company (NASDAQ: COLM) is a global outdoor brand that crafts active lifestyle gear fortified with industry-leading technologies and tested in our backyard. Our apparel, footwear, and accessories reflect our Pacific Northwest heritage and indomitable spirit. Over the last 80 years, Columbia and our family of brands, Sorel, prAna, and Mountain Hardwear, have grown to over 10,000 employees and proudly sell products in over 100 countries. At Columbia, we're as passionate about the outdoors as you are. And while our gear is available around the world, we're proud to be based in the Pacific Northwest where the lush forests, snow-covered mountains, rugged coastline, and wide-open spaces serve as our playground. This is where we hike, fish, hunt, camp, climb, shred, paddle, golf, run, and just enjoy the fresh air with friends. We hope to see you out there.