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Retail Associate (30 hours) - Amsterdam

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New Balance

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Amsterdam

AI generated summary

  • You must be a team player with customer service skills, a passion for retail, a desire to learn, basic math abilities, effective communication, and a flexible schedule for weekends and holidays.
  • You will achieve KPIs, ensure customer satisfaction, maintain store presentation, follow guidelines, uphold health and safety standards, and support management with various tasks.

Requirements

  • Team Player
  • Demonstrate customer service skills
  • A passion for retail and sales
  • Desire to learn
  • Ability to perform basic maths and general retail operational processes
  • Effective communication skills
  • Flexible work schedule including weekends and holidays

Responsibilities

  • To achieve personal KPIs and contribute to overall store performance
  • Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
  • Help to ensure the store remains as commercial as possible following company guidelines
  • Adhere to company’s policies and procedures
  • Responsible for maintaining health, safety, and environmental standards in store
  • Perform other duties as required from the management team

FAQs

What is the job title for this position?

The job title is Retail Associate (30 hours) - Amsterdam.

What is the mission of New Balance for this role?

The mission is to engage, excite, educate, and entertain consumers from the moment they walk through the door, acting as a true brand ambassador.

What are the major accountabilities for this position?

Major accountabilities include achieving personal KPIs, delivering total customer satisfaction, ensuring store remains commercial, adhering to company policies, maintaining health and safety standards, and performing other duties as required by management.

What are the requirements for success in this role?

Requirements include being a team player, demonstrating customer service skills, having a passion for retail and sales, a desire to learn, basic math skills, effective communication skills, and a flexible work schedule including weekends and holidays.

What are some additional benefits offered with this position?

Additional benefits include competitive compensation, the potential to earn more through a Retail Bonus Scheme, development opportunities, an inclusive working environment, a generous staff discount, project involvement across European regions, and a flexible uniform package.

Is previous retail experience required for this position?

While previous retail experience is beneficial, it is not explicitly stated as a requirement; demonstrating customer service skills and a passion for retail are emphasized.

Will I be required to work on weekends and holidays?

Yes, a flexible work schedule including weekends and holidays is required for this role.

What kind of training or development opportunities can I expect?

You can expect great development opportunities as part of your employment with New Balance, which may include training and involvement in projects across European locations.

How can I apply for this position?

You can apply for the position by submitting your application through the New Balance careers website or the platform where you found the job listing.

Does the company offer a staff discount?

Yes, the company offers a generous staff discount as part of the additional benefits.

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New Balance

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1906
Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.