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Retail Associate (8 hours, 2 months fixed term) - Bridgend

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New Balance

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be a team player with customer service skills, a passion for retail, a desire to learn, basic math abilities, effective communication, and a flexible schedule including weekends.
  • You will achieve KPIs, ensure customer satisfaction, maintain store standards, follow company policies, uphold health and safety, and assist with various tasks as directed by management.

Requirements

  • Team Player
  • Demonstrate customer service skills
  • A passion for retail and sales
  • Desire to learn
  • Ability to perform basic maths and general retail operational processes
  • Effective communication skills
  • Flexible work schedule including weekends and holidays

Responsibilities

  • To achieve personal KPIs and contribute to overall store performance
  • Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
  • Help to ensure the store remains as commercial as possible following company guidelines
  • Adhere to company’s policies and procedures
  • Responsible for maintaining health, safety, and environmental standards in store
  • Perform other duties as required from the management team

FAQs

What are the working hours for the Retail Associate position?

The position is for 8 hours per day on a fixed-term contract for 2 months.

Is this position full-time or part-time?

This position is part-time on a fixed-term basis.

What are the main responsibilities of the Retail Associate?

The main responsibilities include achieving personal KPIs, delivering customer satisfaction, maintaining store standards, adhering to company policies, and ensuring health and safety standards.

What qualifications are needed for this role?

The role requires a team player with customer service skills, a passion for retail and sales, the ability to perform basic maths, effective communication skills, and a flexible work schedule.

Are there opportunities for growth within the company?

Yes, there are great development opportunities and the potential to earn more through the Retail Bonus Scheme.

What benefits do employees receive?

Employees receive competitive compensation, potential retail bonuses, generous staff discounts, and involvement in projects across European locations.

Do the Retail Associates need to be available on weekends?

Yes, a flexible work schedule including weekends and holidays is required.

Is experience in retail required for this position?

While experience in retail is beneficial, a genuine passion for working with customers and a desire to learn are also highly valued.

Will I be required to perform tasks outside of my main responsibilities?

Yes, you may be required to perform other duties as assigned by the management team.

What is the work environment like?

The work environment is inclusive and collaborative across all European locations, fostering a team-oriented atmosphere.

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New Balance

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1906
Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.