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Retail Betting Assistant

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Flutter Entertainment Plc

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Galway

AI generated summary

  • You should have a customer-focused attitude, adaptability, proactivity, teamwork skills, and a desire for growth, with a willingness to learn about the betting industry.
  • You will oversee shop operations, manage cash, process customer bets across various channels, maintain shop standards, adapt to situations, and ensure compliance with Social Responsibility duties.

Requirements

  • Starting From €13.05 per hour
  • We want all our people to always want to achieve more so when we say progression, we mean it! Be Brave… Map your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it! Don’t worry if you’ve never worked in the betting industry before, we’ll give you the knowledge… but it’s your attitude that counts! Does this sound like you? If so, keep reading!
  • Ability to adapt to different situations while still staying completely customer obsessed
  • Are you proactive, eager and focused on results? Do you have the potential to achieve shop goals and targets? Do you have a team player attitude and relish opportunities to show leadership skills? Paddy Power can give you the tools to do all of these things whilst continuously upskilling your knowledge through our Learning Academy.

Responsibilities

  • Step up and guide operations in the absence of the Shop and Deputy Manager
  • Responsible for all shop operations including opening/closing procedures and cash management procedures
  • Taking and processing customer bets through our multiple channels available which include but are not limited to our betting terminals, telephone services and in shop transactions
  • Keeping and maintaining shop presentation standards
  • Ability to adapt to different situations while still staying completely customer obsessed
  • Play by the rules by complying with Social Responsibility duties

FAQs

What is the starting pay for the Retail Betting Assistant position?

The starting pay for the Retail Betting Assistant position is €13.05 per hour.

Do I need previous experience in the betting industry to apply?

No, you do not need previous experience in the betting industry. We provide the necessary knowledge, but a positive attitude is essential.

What are the main responsibilities of a Retail Betting Assistant?

Responsibilities include serving customers in-shop and over the phone, processing bets, maintaining shop presentation standards, guiding operations in the absence of management, and promoting online products and services.

Are there opportunities for career progression at Paddy Power?

Yes, there are numerous opportunities for career progression, and we encourage our employees to map their journey to reach their career goals.

What kind of training does Paddy Power provide?

Paddy Power offers training through their Learning Academy, continuously upskilling employees' knowledge.

What benefits are offered to employees?

Benefits include industry-leading pay rates, salary increases after 12 months, annual bonuses, health insurance, maternity and paternity leave top-up, and more.

Is there a bonus system in place?

Yes, employees can earn an annual bonus and a Cheltenham bonus if the company performs well.

How does Paddy Power support employee wellness?

Paddy Power offers health insurance, employer pension contributions, counseling sessions, and 24/7 Employee Assistance Program support.

Can I earn extra pay for working overtime or on holidays?

Yes, you can earn additional premiums for overtime, Sunday, and Bank Holiday shifts.

Are there any team-building events or competitions?

Yes, Paddy Power organizes competitions with prizes, big Christmas and summer parties, and other fun activities to foster a positive work environment.

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Flutter Entertainment Plc

Entertainment & Media
Industry
10,001+
Employees
2019
Founded Year

Mission & Purpose

Flutter is a global sports betting, gaming and entertainment provider for over 18 million customers worldwide and the parent company of leading global consumer brands such as FanDuel, Sky Betting & Gaming, Paddy Power, PokerStars, Betfair, Sportsbet, Tombola, TVG, Adjarabet and Sisal. Our vision is to be the global leader in online sports betting and gaming by providing a vibrant and safe sports betting and gaming experience to our customers around the world.