FAQs
What is the starting pay rate for a Retail Betting Assistant at Paddy Power?
The starting pay rate is €13.05 per hour.
What qualities are you looking for in a potential Retail Betting Assistant?
We are looking for individuals who enjoy talking to customers, stay calm under pressure, embrace technology, have a proactive attitude, and are eager to achieve results.
Will I need prior experience in the betting industry to apply for this role?
No, you don't need prior experience in the betting industry. We provide the necessary training and knowledge, but your attitude is what counts most.
What are the primary responsibilities of a Retail Betting Assistant?
Key responsibilities include serving customers in-shop and over the telephone, processing bets through various channels, guiding operations in the absence of management, maintaining shop presentation standards, and complying with social responsibility duties.
Are there opportunities for career progression within Paddy Power?
Yes, we offer endless opportunities for progression, and we encourage all employees to map their journey to reach their career goals within the business.
What kind of support will I receive in this role?
You will receive training through our Learning Academy, ongoing support from your team, and the tools necessary to enhance your knowledge and skills.
What additional benefits do Retail Betting Assistants receive?
Benefits include industry-leading pay rates, a salary increase after 12 months, paid rest breaks, bonuses, discounts on Flutter shares, health insurance, pension contributions, counseling sessions, and various team events.
Is there a dress code for this position?
While the specific dress code is not mentioned, maintaining shop presentation standards implies that a professional appearance is expected.
How does Paddy Power reward employees for overtime or working on holidays?
Employees receive additional premiums for overtime, Sunday, and Bank Holiday work.
What kind of workplace environment can I expect as a Retail Betting Assistant?
You can expect a warm and positive environment where customer service is prioritized, alongside a fun culture with opportunities for competitions, parties, and social activities.