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Retail Customer Service Assistant

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BP

9d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have a passion for customer service, enjoy teamwork in a fast-paced setting, and be open to training. Applicants aged 16+ are welcome, no prior retail experience needed.
  • You will ensure safety, serve customers, prepare food and drinks, manage stock, support promotions, and maintain cleanliness throughout the store and forecourt.

Requirements

  • Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment.
  • We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
  • Applicants welcome from 16+

Responsibilities

  • Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
  • Serving customers efficiently, ensuring their needs are met promptly and effectively
  • Fostering a positive and inclusive work environment, in line with bp beliefs
  • Preparing and serving food and drink items from our Wild Bean Café
  • Taking in deliveries, replenishing stock and stock management tasks
  • Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
  • Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

FAQs

What are the working hours for this position?

The position offers flexible hours to accommodate various schedules.

Is previous retail experience required for this role?

No, previous retail experience is not required as you will be provided with online and on-the-job training.

What benefits do employees receive?

Employees receive a range of benefits including paid holidays, a 25% discount on in-store goods (with some exclusions), wellbeing benefits, and access to the Retail Trust.

What are the primary responsibilities of a Retail Customer Service Assistant?

Responsibilities include ensuring safety, serving customers efficiently, preparing food and drinks, managing stock, and maintaining cleanliness throughout the store.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for career progression within bp retail.

Is there an age requirement for applicants?

Applicants are welcome from the age of 16 and above.

What kind of training will be provided?

Training includes online resources and hands-on experience to help develop the necessary skills for the role.

Do employees have access to financial and wellbeing services?

Yes, employees have access to services through the Retail Trust, including financial and wellbeing support.

How can I apply for the position?

To apply, simply click on the apply button and have your up-to-date CV ready.

Are there specific duties related to food service in this role?

Yes, part of your responsibilities will include preparing and serving food and drink items from the Wild Bean Café.

Reimagining energy for people and our planet

Energy
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Benefits

  • Health Insurance

  • Dental Insurance

  • Accidental Death & Dismemberment Insurance

  • Disability Insurance

  • Vision Insurance