FAQs
What is the main role of a Retail Customer Service Assistant at bp?
The main role of a Retail Customer Service Assistant at bp is to serve customers efficiently, ensuring their needs are met promptly and effectively while fostering a positive and inclusive work environment.
What kind of experience is required to apply for this position?
Previous retail experience is not required to apply for this position, as bp provides online and on-the-job training to help develop the necessary skills and capabilities.
What are some of the responsibilities of a Retail Customer Service Assistant?
Responsibilities include ensuring safety in alignment with bp policies, serving customers, preparing and serving food and drink from the Wild Bean Café, managing stock deliveries and replenishment, supporting bp's promotions and loyalty scheme, and maintaining cleanliness in the store and its facilities.
What benefits do employees receive at bp retail?
Employees receive a 25% discount on in-store goods (with exclusions), paid holiday, flexible hours, access to the Retail Trust for wellbeing services, discounts through Perks at Work, family leave, career progression opportunities, competitive pay rates, job security, a pension scheme, and a share save scheme.
What is the minimum age requirement to apply for this position?
Applicants are welcome from the age of 16 and above.
How can I apply for a position at bp?
You can apply by logging into the applicant portal at bpretailjobs.com, creating an account or logging into an existing one, and submitting your application along with an up-to-date CV.
Is there any training provided for new employees?
Yes, bp provides online and on-the-job training to support new employees in developing the skills and capabilities needed for their role.
What does bp value in its Retail Customer Service Assistants?
bp values individuals with a passion for customer service and those who are energized by working collaboratively within a fast-paced retail environment.