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Retail Customer Service Assistant - Nights

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BP

27d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You should have a passion for customer service and thrive in a collaborative, fast-paced retail environment. No prior experience needed; training will be provided.
  • You will ensure safety, serve customers, prepare food and drinks, manage stock, support promotions, and maintain cleanliness throughout the store and forecourt.

Requirements

  • Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

Responsibilities

  • Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
  • Serving customers efficiently, ensuring their needs are met promptly and effectively
  • Fostering a positive and inclusive work environment, in line with bp beliefs
  • Preparing and serving food and drink items from our Wild Bean Café
  • Taking in deliveries, replenishing stock and stock management tasks
  • Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
  • Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

FAQs

What are the working hours for the Retail Customer Service Assistant position?

The position is specifically for night shifts, but the hours may vary, so flexibility is important.

Is previous retail experience required for this position?

No, previous retail experience is not required as training will be provided.

What kind of training will I receive as a new hire?

You will receive online and on-the-job training to help you develop the skills and capabilities needed for your role.

What are some of the employee benefits offered for this job?

Benefits include a 25% discount on in-store goods, paid holiday, flexible hours, access to wellbeing services, family leave, a pension scheme, and many more.

How do I apply for the Retail Customer Service Assistant position?

You can apply by logging into the applicant portal on bpretailjobs.com, creating or accessing your account, and submitting your application by attaching an up-to-date CV.

What is expected of me in terms of safety at bp?

Your top priority should be the safety of yourself, your colleagues, and customers, in line with bp policies and procedures.

Will I have opportunities for career advancement?

Yes, there are opportunities to progress your career within the bp retail environment.

What tasks will I be responsible for in this role?

You will serve customers, prepare and serve food and drinks, manage stock, support promotions, and carry out cleaning duties.

Can I apply for this position if I am under 18?

No, applicants must be 18 years or older to apply for this position.

Is there any support for mental wellbeing provided?

Yes, employees will have access to the Headspace app, Thrive wellbeing portal, and the Employee Assistance Programme for mental health support.

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BP

Reimagining energy for people and our planet

Energy
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Benefits

  • Health Insurance

  • Dental Insurance

  • Accidental Death & Dismemberment Insurance

  • Disability Insurance

  • Vision Insurance