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Retail District Manager - BC

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Canna Cabana

1mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Vancouver

AI generated summary

  • You must have a Selling It Right certification, 5+ years in multi-unit retail management, strong customer service skills, and knowledge of the cannabis industry. Valid driver’s license and vehicle required.
  • You will manage financial objectives, lead and develop staff, drive marketing efforts, ensure store operations, maintain inventory, oversee safety protocols, and support new openings.

Requirements

  • Selling It Right certification from LCRB required
  • University degree or College diploma in a related field preferred
  • Minimum 5 years multiunit experience in the retail industry, cannabis retail industry preferred.
  • Minimum of 5 to 8 years work experience in a management role in a retail environment, preferably in a unionized retail environment.
  • Proven ability to lead a team
  • Proven excellent customer service skills
  • Possess the following personal qualities: integrity, creativity, high standards, commitment, ethical values, and achievement oriented
  • Clean and clear criminal background check
  • Clean drivers abstract and a valid driver’s license
  • Fully functional and safe motor vehicle to be able to travel between locations
  • Be able to travel across BC and/or Canada
  • Excellent organizational, strategic, planning and implementation skills
  • Excellent management writing and verbal communication skills
  • Proven skills to interact effectively with employees in order to direct workflow, assess performance and assign duties
  • Understanding of the Cannabis industry and area of service
  • Able to create realistic schedules and meet deadlines under stress and interruptions
  • Understanding of financial reports including budgetary guidelines, payroll and expenditures
  • Computer literacy, including effective working skills of MS Word, Excel, PowerPoint, Adobe products and e-mail required
  • High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
  • Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items
  • Knowledge of local and federal regulations and ordinances
  • Meticulous records maintenance skills Superior telephone manners and strong interpersonal skills

Responsibilities

  • Achieve all key financial objectives
  • Attract, coach and retain superior talent, Motivate and develop a winning team that will provide exceptional customer service
  • Demonstrates an innovative and entrepreneurial approach by responding to the unique characteristics of the market
  • Abide by the Company Code of Conduct
  • Implement comprehensive local marketing programs to maximize customer trial and awareness, while encouraging repeat visits
  • Maintain sufficient staffing levels, both salaried and hourly
  • Manage the operating budget and operate within Company guidelines
  • Complete prospecting and follow-up calls to market our products/services to local businesses, community groups and associations
  • Ensure Client database/ POS is maintained accurately
  • Perform activities including hiring, orientation and training, motivating, appraising performance, enforcing discipline, and termination in consultation with the Human Resources Department
  • Build team commitment to high standards of service, exceeding Customer expectations and leading by example
  • Ensure product promotion is ongoing, creative and well-presented
  • Submit monthly activities, budget and business reports
  • Ensure all equipment is maintained, resolving technical problems immediately
  • Conduct regular inspections to ensure presentation of a clean, upscale and well-maintained establishment
  • Accurately monitor inventories, monitor security standards and systems, equipment and the flow of merchandise
  • Responsible for all financial activities in the stores including reconciliation and daily bank deposits on a rotational basis with management team, cash balancing, and the accurate monitoring of cash handling procedures in the stores.
  • Communicate and monitor adherence to health and safety legislation
  • Act as Safety Representative, responsible for health and safety issues, supplies and equipment, rendering first aid if required, and completing Injury Reports
  • Ensure accurate documentation of Inventory controls within all stores and follow company product ordering practices.
  • Coaching Store management on process improvements and HR related matters
  • Liaison with HR and Payroll for managing accurate payroll and subsequent employee relationships. Timely approval of Managers timesheets in Dayforce as per payroll calendar and manage labor hours per location.
  • Ensure profitability for all Canna Cabana stores in BC. Implement measures of success and KPIs in all stores across BC
  • Travel to all Canna Cabana retail locations will be a part of the job. All travel to be pre-approved by manager before occurrence
  • Work with Retail operations to open new stores in the region or/and plan and coordinate any acquisition as needed.
  • Special projects and other duties as assigned

FAQs

What is the primary responsibility of the Retail District Manager in BC?

The primary responsibility of the Retail District Manager in BC is to oversee the local marketing and operations of Canna Cabana Inc., ensuring that all key financial objectives are met while attracting, retaining, and coaching talented employees.

What are the qualifications required for this position?

Candidates should have at least a Selling It Right certification from LCRB, a university degree or college diploma in a related field preferred, a minimum of 5 years of multi-unit experience in retail (cannabis retail preferred), and proven experience in a management role within a retail environment.

Is previous experience in the cannabis industry necessary?

While previous experience in the cannabis industry is preferred, it is not strictly required. A strong background in retail management is essential.

What type of travel is involved with this position?

The Retail District Manager will be required to travel to all Canna Cabana retail locations within BC as part of their role. All travel must be pre-approved by management.

What personal qualities are preferred for candidates applying for this position?

Candidates should possess integrity, creativity, high standards, commitment, ethical values, and an achievement-oriented mindset.

What type of benefits does Canna Cabana offer?

Canna Cabana offers a competitive salary and benefits package, along with opportunities for growth, experience, and learning within a rapidly expanding company.

What technology skills are required for this role?

Candidates must be computer literate and have effective working skills in MS Word, Excel, PowerPoint, Adobe products, and email.

How does the company ensure compliance with health and safety legislation?

The Retail District Manager is responsible for monitoring adherence to health and safety legislation and acts as the Safety Representative, addressing health and safety issues and completing injury reports as needed.

What practices are in place for employee hiring and management?

The Retail District Manager will be involved in the hiring, orientation, and training of store management, as well as assessing performance, motivating staff, enforcing discipline, and consulting with the Human Resources Department for payroll and employee relations.

Are there specific financial responsibilities associated with this position?

Yes, the Retail District Manager is responsible for managing the operating budget, monitoring financial activities within the stores, and ensuring profitability across all Canna Cabana locations in BC.

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Canna Cabana

Sophisticated. Approachable. Playful.

Manufacturing & Electronics
Industry
51-200
Employees
2017
Founded Year

Mission & Purpose

Proudly Canadian and serving cannabis consumers for over a decade, we've built Canna Cabana on a strong foundation of ethics, expertise and accountability. We put our customers first, focus on education and don't compromise on quality. Cannabis is about responsible enjoyment and community, and both are at the heart of our business. At Canna Cabana, we are bringing cannabis to Canadian communities with the goal of creating a safe, inclusive and welcoming hub for our neighbours to inform themselves to experience cannabis in a positive way.