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Retail Key Holder-CATARAQUI TOWN CENTRE

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should be a sales associate eager for management, focus on customer service, show sales success, and be available for varied shifts. Coaching skills are also essential.
  • You will lead by example, manage customer service, provide performance feedback, execute daily routines, maintain policies, and assist with visual merchandising and store operations.

Requirements

  • Preferably an existing sales associate that aspires to a management role
  • Ability to foster a customer-focused selling culture
  • Demonstrated selling and operational results
  • Available for varied weekly shifts including weekend, closing and peak shifts
  • Ability to provide in the moment coaching to associates

Responsibilities

  • Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues
  • Provide individual and team performance feedback and recommendations to managers
  • Lead and model selling and customer experience standards
  • Display knowledge of product, company policies and store strategies
  • Set the direction and goals for the day/shift when associates arrive for work
  • Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
  • Maintain policies and procedures
  • Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed

FAQs

What is the job title for this position?

The job title is Retail Key Holder at Bath & Body Works in Cataraqui Town Centre.

Where is this job located?

The job is located in Kingston, ON, Canada.

What is the employment type for this role?

The employment type for this role is part-time.

What kinds of benefits do employees receive?

Employees receive a 40% merchandise discount, free products, competitive compensation, mental health support, health insurance options, retirement savings programs, tuition assistance, paid time off, and additional family benefits.

What are the main responsibilities of a Retail Key Holder?

The main responsibilities include acting as manager on duty, providing feedback to management, leading selling and customer experience standards, maintaining policies, and assisting with store operations like floorsets and visual presentations.

Is experience in retail necessary for this position?

Preferably, candidates should be existing sales associates aspiring for a management role, demonstrating selling and operational results.

What qualities are important for a Retail Key Holder?

Important qualities include the ability to foster a customer-focused culture, provide coaching to associates, and demonstrate strong sales and operational skills.

Are there opportunities for career development in this role?

Yes, Bath & Body Works is committed to career development and supports associates in advancing within the company.

What accommodations are available for applicants with disabilities?

Bath & Body Works provides reasonable accommodations in the recruitment, selection, assessment process, and throughout employment for applicants and associates with disabilities.

When does the application window close?

The application window will close when all roles are filled.

WE MAKE THE WORLD A BRIGHTER, HAPPIER PLACE THROUGH THE POWER OF FRAGRANCE.

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

We make the world a brighter, happier place through the power of fragrance. This idea is what we were founded on, and it’s at the heart of everything we do. We’re a team that cares about our customers and believes in giving them a reason to celebrate with fragrance every day. We are committed to creating a diverse, equitable and inclusive culture that is focused on delivering exceptional fragrances and experiences. We work hard to improve our communities and our planet in a way that will make us proud for years to come ... because we believe the world is a better place when everyone has access to the things that make them happy. Home of America’s Favorite Fragrances®, Bath & Body Works is a global leader in personal care and home fragrance, including the top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. Powered by agility and innovation, the company’s predominantly U.S.-based supply chain enables the company to deliver quality, on-trend luxuries at affordable prices. Bath & Body Works serves and delights customers however and wherever they want to shop, from welcoming, in-store experiences at more than 1,800 company-operated Bath & Body Works locations in the U.S. and Canada and more than 425 international franchised locations to an online storefront at www.BathandBodyWorks.com.