Logo of Huzzle

Home

Matches

Explore

Manage

Retail Manager

image

Mind

10d ago

  • Job
    Full-time
    Mid & Senior Level
  • Preston, +1

AI generated summary

  • You should have prior retail management experience, strong leadership skills, commercial awareness, customer focus, and the ability to plan workloads while embodying our core values.
  • You will manage shop performance, inspire a diverse team, create a supportive environment, drive community engagement, and enhance customer service while promoting mental health awareness.

Requirements

  • has experience as a retail manager, or a similar management role
  • has the ability to effectively lead and motivate others
  • can plan and prioritise workload, and the workload of their team
  • has commercial awareness
  • has a strong customer focus
  • demonstrates our values and behaviours, which are at the core of all we do

Responsibilities

  • Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers.
  • They inspire and lead a diverse team of staff and volunteers, creating caring and supportive environment for people to flourish.
  • Our charity shops are vital in raising funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
  • But they are more than just shops, they play a vital role in local communities across England & Wales, offering a warm and welcoming place for people to shop, volunteer or access our mental health information.
  • As a Shop Manager, you'll have the opportunity to drive change and make an impact, in a varied role where no day is ever the same!
  • You'll also have opportunities to take ownership of your development, with support to help you reach your ambitions, whatever this looks like for you.
  • You'll be valued for the unique contribution that you can bring.
  • We need great people like you to join us in the fight for mental health and to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect.

FAQs

What qualifications do I need to apply for the Retail Manager position?

You should have experience as a retail manager or in a similar management role.

Is there an opportunity for career development in this role?

Yes, we offer development workshops, courses, and additional qualifications to help you grow your skills and advance your career.

What kind of environment does Mind Retail aim to create for employees?

We strive to create a caring and supportive environment where all staff and volunteers can flourish and feel valued for their unique contributions.

How does the Shop Manager impact the local community?

The Shop Manager plays a vital role in the local community by providing a welcoming place for shopping, volunteering, and accessing mental health information, while also raising funds for Mind's vital mental health support services.

What benefits are offered to the Shop Manager?

Benefits include a competitive salary, 25 days of paid holiday, a competitive pension scheme, staff discounts, access to exclusive retailer discounts, and a commitment to work-life balance, among others.

Is experience in customer service required for this role?

Yes, a strong customer focus is essential as part of the role involves providing excellent service to customers.

What is the recruitment process for this position?

Candidates will need to provide references and undertake an enhanced DBS check as part of our Safer Recruitment policy.

How does Mind Retail support equality and diversity?

We value diversity and are committed to creating an inclusive working environment where everyone feels appreciated and able to bring their authentic selves to work.

Is there a deadline for applications?

Mind Retail reserves the right to close the vacancy to applications earlier if we receive a high volume of strong candidates, so early application is encouraged.

Can I find more information about the job role?

Yes, for more information and a full person specification, please click on the Job Description button provided in the job posting.

Mind

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem