Logo of Huzzle

Retail Manager

image

Mind

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • London

AI generated summary

  • You must have retail management experience, strong leadership and planning skills, commercial awareness, a customer focus, and embody our core values and behaviors.
  • You will lead a diverse team, manage shop performance, drive change, maintain high standards, and provide excellent customer service while fostering a supportive environment.

Requirements

  • has experience as a retail manager, or a similar management role
  • has the ability to effectively lead and motivate others
  • can plan and prioritise workload, and the workload of their team
  • has commercial awareness
  • has a strong customer focus
  • demonstrates our values and behaviours, which are at the core of all we do

Responsibilities

  • Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers.
  • They inspire and lead a diverse team of staff and volunteers, creating caring and supportive environment for people to flourish.
  • As a Shop Manager, you'll have the opportunity to drive change and make an impact, in a varied role where no day is ever the same!
  • You'll also have opportunities to take ownership of your development, with support to help you reach your ambitions, whatever this looks like for you.
  • You'll be valued for the unique contribution that you can bring.
  • We need great people like you to join us in the fight for mental health and to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect.

FAQs

What are the main responsibilities of a Retail Manager at Mind Retail?

As a Retail Manager at Mind Retail, you'll take ownership of your shop's performance, maximize profits, maintain high shop standards, lead a team, and provide excellent customer service. You’ll also play a vital role in raising funds for mental health support services.

What experience is required for this position?

Candidates should have experience as a retail manager or in a similar management role, along with the ability to effectively lead and motivate a team.

What kind of training and development opportunities are offered?

Mind Retail offers development workshops, personalized induction programs tailored to your role, and a variety of additional qualifications and development programs for anyone looking to grow their skills.

What benefits come with this role?

Benefits for the Retail Manager role include a competitive salary, 25 days of paid holiday (pro-rata for part-time), work-life balance initiatives, a strong pension scheme, employee discounts, and access to an Employee Assistance Programme.

Is there an emphasis on diversity and inclusion within the workplace?

Yes, Mind Retail values diversity and is committed to creating an inclusive working environment where everyone is appreciated for their authentic selves.

What is the process for safeguarding and recruitment?

The successful candidate will be required to provide references and undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities.

Are there any specific values or behaviours expected from candidates?

Yes, candidates should demonstrate the core values and behaviours of Mind Retail, which are central to their mission and operations.

How can I apply for this job?

To apply for the Retail Manager position, click on the "Job Description" button for more information and to access the application process.

When will applications close for this position?

Mind Retail reserves the right to close the vacancy to applications earlier if they receive a high volume of strong candidates, so early application is encouraged.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem