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Retail Sales Adviser - London Stratford - 40hrs

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Vodafone

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should be level-headed, enthusiastic, and driven, able to work weekends, and committed to thriving in a demanding role. All backgrounds are welcome; apply even if you don't meet every criterion.
  • You will engage customers, understand their needs, provide expert product knowledge, exceed sales targets, ensure compliance, and deliver exceptional service while maintaining company policies.

Requirements

  • We are looking for people who are level-headed, have a mature mind-set.
  • Enthusiastic, energetic and driven.
  • It can be a demanding role and you’ll need to be able to commit to some weekend work as well as weekdays.
  • For the right person, it’s an amazing opportunity to work for one of the UK’s most valuable brands.
  • Worried that you don’t meet all the desired criteria exactly?
  • At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.
  • If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Responsibilities

  • Create & maintain rapport with the customer understand and meet their needs and deliver a brilliant customer experience that is right first time, while also exceeding sales targets both individually and as a team.
  • To approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution based selling and offering products and services that meet the customers needs.
  • Provide expert knowledge of Vodafone products, services, and processes and their unique selling points throughout a customer’s relationship with us
  • Always act with good conduct, ensuring our customers are given correct and relevant information ensuring their needs are met and allowing them to make an informed decision.
  • Deliver exceptional service to Vodafone customers and take personal ownership for meeting their needs
  • To meet and exceed individual sales targets and ensure compliance against key metrics
  • Undertake regular learning and development and align with company and FCA requirements
  • Always adhere to company and regulatory policies and guideline
  • Partaking in Vodafone’s security vetting process whenever required

FAQs

What is the job title for this position?

The job title is Retail Sales Adviser.

Where is this job located?

This job is located in London Stratford.

What is the pay rate for this position?

The pay rate for this position is £13.85 per hour plus bonus and Vodafone benefits.

How many hours per week will I be working?

You will be working 40 hours per week, including weekends and bank holidays.

What kind of company is Vodafone?

Vodafone is a global technology communications company that empowers individuals and businesses to stay connected and thrive in a digital world.

What qualities are you looking for in a candidate?

We are looking for people who are level-headed, mature, enthusiastic, energetic, and driven.

Is previous experience required for this role?

While certain experience may be desired, we encourage everyone to apply, even if their experience doesn’t align exactly with the job description.

What employee benefits does Vodafone offer?

Vodafone offers an extensive benefits package including up to 28 days holiday entitlement, employee discounts, retail vouchers, pension plans, share schemes, and learning and development tools.

Are there background checks required for this position?

Yes, all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet regulatory standards.

Are there any accommodations available during the recruitment process?

Yes, if you require any reasonable adjustments or have an accessibility request, you can refer to the Accessibility section of our Careers website for guidance.

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Vodafone

Together We Can

Telecommunications
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about? #TogetherWeCan