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Retail Shift Leader - OCN - Otineka Mall

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Hospitality & Retail

AI generated summary

  • You must have CannaSell SK certification, a clean criminal background, 1-2 years of retail leadership, strong communication skills, and the ability to work flexible shifts.
  • You will recruit and train staff, ensure exceptional customer experiences, maintain store appearance, manage inventory, implement processes, and engage with the community.

Requirements

  • Must already have, or be able to quickly obtain, CannaSell SK certification
  • Must provide a copy of clean Criminal Background Check prior to start date
  • Demonstrated leadership skills and at least 1- 2 years’ retail supervisory experience
  • Experience working with similar brands/products (not necessary, but an asset)
  • Ability to work nights, holidays and weekends and different locations
  • Ability to work any shift based on business needs, Monday to Sunday
  • Ability to develop and train staff through positive coaching and feedback
  • Strong organization and problem-solving skills
  • Excellent written and oral communication skills
  • A passion for customer service excellence
  • MS Office suite
  • POS expertise
  • Post-secondary education in a related field
  • Demonstrated abilities in visual planning and merchandising

Responsibilities

  • Take the initiative: recruit, coach, and train top talent in an emerging new industry to ensure your team educates and informs their customers.
  • Live the culture: be the industry leader in delivering a knowledgeable, genuine, and exceptional customer experience.
  • Have an eye for detail: make sure the store is inviting, spotless, and well merchandised.
  • Share your passion: as the resident expert and enthusiast on our products, you ensure excellent staff training and development.
  • Build the brand: create a welcoming environment for customers and make a positive impact engaging with the communities in which we work.
  • Make it happen: use your problem-solving and collaborative approach to achieve the (seemingly) impossible.
  • Aspire for operational excellence: Develop and implement processes and procedures, oversee inventory, provide feedback on product trends and customer needs, maintain corporate visual merchandising standards, as well as assist with audits and SLGA requirements.

FAQs

What are the working hours for the Retail Shift Leader position?

The working hours vary based on business needs, and the candidate must be available to work nights, holidays, and weekends.

Is previous experience in the cannabis industry required?

Previous experience with similar brands/products is an asset, but it is not necessary for the position.

Do I need a specific certification to apply?

Yes, you must have, or be able to quickly obtain, CannaSell SK certification prior to starting.

Will I need to undergo a background check?

Yes, you must provide a copy of a clean Criminal Background Check prior to your start date.

What qualifications are required for this position?

Candidates should have demonstrated leadership skills, retail supervisory experience, strong organization and problem-solving skills, and excellent communication skills.

Are there opportunities for growth within the company?

Yes, there is significant opportunity for growth, experience, and learning within the company.

What is the job type for this position?

This position is full-time and permanent.

What skills are necessary for this job?

Necessary skills include MS Office suite proficiency, POS expertise, visual planning and merchandising abilities, and a passion for customer service excellence.

Will I be expected to train other staff members?

Yes, you will be responsible for developing and training staff through positive coaching and feedback.

Can I apply if I don’t have post-secondary education?

While post-secondary education in a related field is preferred, it may not be strictly necessary; relevant experience can also be considered.

Sophisticated. Approachable. Playful.

Manufacturing & Electronics
Industry
51-200
Employees
2017
Founded Year

Mission & Purpose

Proudly Canadian and serving cannabis consumers for over a decade, we've built Canna Cabana on a strong foundation of ethics, expertise and accountability. We put our customers first, focus on education and don't compromise on quality. Cannabis is about responsible enjoyment and community, and both are at the heart of our business. At Canna Cabana, we are bringing cannabis to Canadian communities with the goal of creating a safe, inclusive and welcoming hub for our neighbours to inform themselves to experience cannabis in a positive way.