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Retail Site Experience & Offer Lead ANZ

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BP

30d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Marketing
  • Melbourne

AI generated summary

  • You need retail industry knowledge, strong project management skills, excellent communication, experience in customer-facing roles, and a relevant degree. Innovation methodologies are a plus.
  • You will ensure store designs meet safety standards, analyze performance, optimize layouts, gather feedback, and collaborate with various teams to enhance retail site experience.

Requirements

  • Knowledge of retail industry trends and consumer behavior
  • Creative problem solver with design aesthetics
  • Strong project management skills and attention to detail
  • Excellent relationship management and communication skills
  • Prior experience in customer-facing product, project, or marketing roles
  • Results-oriented with a focus on customer experience with ability to manage multiple deadlines
  • Strong commercial and analytical capabilities
  • Bachelor’s degree in marketing, business, retail management, or related field
  • Desirable: Experience with innovation methodologies (e.g., Design Thinking, Lean Start-Up, Agile)

Responsibilities

  • Ensure store designs comply with safety standards and accessibility requirements
  • Use data and insights to inform site design
  • Optimize site designs for brand adherence, customer flow, and product visibility
  • Analyze the performance of new retail offers and site designs
  • Gather feedback to identify areas for improvement
  • Communicate and influence across marketing, asset & property management teams, and retail operations
  • Collaborate with store operations

FAQs

What is the job title for this position?

The job title is Retail Site Experience & Offer Lead ANZ.

Is this position permanent or temporary?

This role is a 13 month fixed term contract.

What are the key responsibilities of this role?

Key responsibilities include ensuring store designs comply with safety standards, using data to inform site design, optimizing site designs, analyzing performance of new retail offers, gathering feedback for improvements, and collaborating with various teams.

What prior experience is required for this position?

Prior experience includes knowledge of retail industry trends, creative problem-solving skills, strong project management, excellent relationship management, and experience in customer-facing roles.

What qualifications are required for this role?

A Bachelor’s degree in marketing, business, retail management, or a related field is required.

Is there any desirable experience for applicants?

Yes, experience with innovation methodologies (e.g., Design Thinking, Lean Start-Up, Agile) is desirable.

What does bp offer to its employees?

bp offers benefits such as flexible working options and paid parental leave, among others, to support employees in balancing work and life.

Are there any travel requirements associated with this role?

Yes, up to 10% travel should be expected with this role.

Is relocation assistance provided for this position?

No, this role is not eligible for relocation assistance.

What is the work arrangement for this position?

This position is a hybrid of office and remote working.

What commitment does bp have towards diversity and inclusion?

bp is committed to fostering an inclusive environment where everyone is respected and treated fairly.

Are individuals with disabilities accommodated during the application process?

Yes, individuals with disabilities can request reasonable accommodations to participate in the job application or interview process.

Do all bp ANZ employees need to be citizens or permanent residents?

Yes, all bp ANZ employees must be Permanent Residents or Citizens of Australia, or Citizens of New Zealand.

Reimagining energy for people and our planet

Energy
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Benefits

  • Health Insurance

  • Dental Insurance

  • Accidental Death & Dismemberment Insurance

  • Disability Insurance

  • Vision Insurance