You must have retail experience, NVQ Level 3 Beauty Therapy, proven sales success, exceptional customer service skills, computer proficiency, and a positive attitude. Confidence in meeting targets and working events is key.

You will drive sales, educate customers on ESPA products, maintain cleanliness, provide excellent customer service, ensure client confidentiality, participate in promotional activities, prescribe appropriate products/treatments, conduct treatments professionally, and assist with stock checks.

Hospitality & Retail

United Kingdom

Newcastle

Large

THG is a vertically integrated, digital-first consumer brands group, retailing its own brands predominantly in beauty and nutrition, plus third-party brands, via its proprietary, end-to-end, e-commerce technology, infrastructure and brand-building platform (THG Ingenuity) to an online and global customer base.

Technology

Reinventing how brands digitally connect to consumers globally #WeAreTHG

<ul><li><span style="color: rgb(55, 65, 81); background-color: rgb(255, 255, 255);">As an ESPA Retail Therapist, you will assist in the day to day running of the ESPA account. Based on the shop floor with manager and team, you are responsible for inspiring and educating our customers to find their Inner Calm. You will contribute to the ESPA business by driving sales of treatments and products. You will grow awareness of the ESPA brand using both internal and external promotional activity, and carry out spa-therapy treatments on the sales floor and within treatment rooms. As an ESPA ambassador you are responsible for ensuring Company standards are always maintained to the highest level and that professionalism, honesty, customer enthusiasm and personal presentation is maintained at all times.&nbsp;</span></li></ul>

As an ESPA Retail Therapist, you will assist in the day to day running of the ESPA account. Based on the shop floor with manager and team, you are responsible for inspiring and educating our customers to find their Inner Calm. You will contribute to the ESPA business by driving sales of treatments and products. You will grow awareness of the ESPA brand using both internal and external promotional activity, and carry out spa-therapy treatments on the sales floor and within treatment rooms. As an ESPA ambassador you are responsible for ensuring Company standards are always maintained to the highest level and that professionalism, honesty, customer enthusiasm and personal presentation is maintained at all times. 

Retail Spa Therapist (Part Time - 2 days) | Harvey Nichols Liverpool - ESPA Retail

Requirements

Responsibilities

THG

Mission & Purpose