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Retail Supervisor-Midtown

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Bath & Body Works

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Saskatoon

AI generated summary

  • You must have retail supervisory experience, proven sales achievements, strong communication skills, and be available for varied shifts, including weekends and peak times.
  • You will lead, train, and motivate associates, manage daily operations, enhance customer experiences, and support sales goals while maintaining policies and procedures.

Requirements

  • Proven experience delivering sales results
  • Ability to effectively communicate and foster a customer focused selling culture
  • Ability to provide effective, in the moment coaching to associates
  • Available for varied weekly shifts including weekend, closing and peak periods
  • Prior experience in a supervisory role, preferably in a retail setting

Responsibilities

  • Responsible for leadership tasks as delegated by the store manager
  • Provide individual and team performance feedback and recommendations to managers
  • Train, coach, reward and motivate associates to improve selling and the customer experience
  • Reinforce selling expectations, performance, results and accountability with all associates
  • Lead and model selling and customer experience standards
  • Set the direction and goals for the day/shift when associates arrive for work
  • Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive
  • Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues
  • Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
  • Maintain policies and procedures

FAQs

What is the role of a Retail Supervisor at Bath & Body Works?

The Retail Supervisor works in partnership with the Store Manager to develop associates, deliver exceptional customer experiences, and positively impact store growth.

What responsibilities will I have as a Retail Supervisor?

You will be responsible for leadership tasks delegated by the Store Manager, providing performance feedback, training and coaching associates, leading selling standards, and acting as the manager on duty when scheduled.

Is previous experience required for this position?

Yes, prior experience in a supervisory role, preferably in a retail setting, is required.

What qualities are important for a Retail Supervisor?

Important qualities include the ability to deliver sales results, effective communication skills, a customer-focused selling culture, and the ability to provide on-the-spot coaching.

What are the benefits offered to associates?

Benefits include a 40% merchandise discount, competitive compensation, mental health support, health and insurance options, retirement savings with company match, tuition assistance, and paid time off.

What competencies are emphasized by Bath & Body Works?

Competencies include leading with curiosity and humility, building high-performing teams, influencing with vision and purpose, engaging and connecting with customers, striving for operational excellence, and delivering business results.

Will I have opportunities for career development?

Yes, Bath & Body Works is committed to career development and offers various resources to help associates advance their careers.

Are there specific scheduling requirements for this position?

Yes, flexibility for varied weekly shifts, including weekends, closing, and peak periods, is required.

Does Bath & Body Works offer support for associates with disabilities?

Yes, Bath & Body Works is committed to providing reasonable accommodations for associates and job applicants with disabilities.

Is this position open to all individuals regardless of background?

Yes, Bath & Body Works is an equal opportunity and affirmative action employer, committed to diversity and inclusivity in the workplace.

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Bath & Body Works

WE MAKE THE WORLD A BRIGHTER, HAPPIER PLACE THROUGH THE POWER OF FRAGRANCE.

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

We make the world a brighter, happier place through the power of fragrance. This idea is what we were founded on, and it’s at the heart of everything we do. We’re a team that cares about our customers and believes in giving them a reason to celebrate with fragrance every day. We are committed to creating a diverse, equitable and inclusive culture that is focused on delivering exceptional fragrances and experiences. We work hard to improve our communities and our planet in a way that will make us proud for years to come ... because we believe the world is a better place when everyone has access to the things that make them happy. Home of America’s Favorite Fragrances®, Bath & Body Works is a global leader in personal care and home fragrance, including the top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. Powered by agility and innovation, the company’s predominantly U.S.-based supply chain enables the company to deliver quality, on-trend luxuries at affordable prices. Bath & Body Works serves and delights customers however and wherever they want to shop, from welcoming, in-store experiences at more than 1,800 company-operated Bath & Body Works locations in the U.S. and Canada and more than 425 international franchised locations to an online storefront at www.BathandBodyWorks.com.