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Retail Supervisor, Part Time

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Gap Inc.

3mo ago

  • Job
    Part-time
    Junior & Mid Level
  • Hospitality & Retail
  • Ottawa

AI generated summary

  • You should have retail experience, strong leadership skills, excellent communication, the ability to manage a team, and a commitment to customer service in a fast-paced environment.
  • You will oversee store operations, manage staff, ensure excellent customer service, handle inventory, and assist in achieving sales goals while maintaining a positive shopping experience.

Requirements

  • A current or previous retail employee with 6 or more months of experience.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Able to demonstrate interest and initiative to develop skills and improve capabilities.
  • Passionate about retail and thrive in a fastpaced environment.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.
  • Ability to travel as required.

Responsibilities

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote customer loyalty by educating customers about our loyalty programs.
  • Serve as a role model to achieve priorities in store with the customer as the primary focus.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience by using all omni channel offerings.
  • Take action based upon direction from the Service Leader and collaborate effectively with employees.
  • Support Service Leader duties during non-peak hours.
  • Build and share expertise in an assigned specialized functional area.
  • Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store as needed.
  • Be accountable to personal goals which contribute to overall store goals and results.

FAQs

What is the primary responsibility of a Retail Supervisor at Gap?

The primary responsibility of a Retail Supervisor is to support the management team by performing functional tasks, mentoring team members, and ensuring that service behaviors and business operations align with company goals.

What qualifications are required for this position?

Candidates should have six or more months of retail experience, effective communication skills, a customer-focused mindset, and the ability to lead and inspire a team.

What types of schedules are available for this part-time role?

The Retail Supervisor position requires flexibility to work various shifts, including holidays, evenings, overnight, and weekends.

What customer service expectations are set for this role?

Retail Supervisors are expected to consistently treat customers and employees with respect, promote customer loyalty, enhance customer experiences, and engage with customers to drive sales and service.

Are there any physical requirements for the job?

Yes, candidates should be able to maneuver around the sales floor and stockroom, as well as lift up to 30 pounds.

What benefits do Retail Supervisors receive at Gap?

Benefits for eligible employees include a merchandise discount, competitive paid time off, medical/dental/vision/life insurance, employee stock purchase plan, and more, depending on eligibility.

Does Gap promote diversity and inclusion within its workforce?

Yes, Gap Inc. is committed to providing a workplace free from harassment and discrimination, actively fostering a diverse and inclusive environment, and has received awards for its commitment to equality.

Will there be opportunities for professional development in this role?

Yes, the Retail Supervisor will have opportunities to mentor others, develop skills, and improve capabilities through coaching and leading their team.

What is the aim of the Retail Supervisor in terms of team dynamics?

The aim is to drive behaviors that deliver a best-in-class experience for customers, by teaching, coaching, and collaborating effectively with the team.

Gap Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Join our team.