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Retail Team - Belfast

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Gym+Coffee

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Belfast
  • Quick Apply

AI generated summary

  • You must be flexible, knowledgeable about products and competitors, maintain store standards, assist with stock management, and support sales initiatives.
  • You will drive sales, ensure customer satisfaction, manage stock, maintain store presentation, stay updated on products, and support promotions while addressing inquiries and returns.

Requirements

  • Candidate must be flexible Monday to Sunday.
  • Have an awareness of store and company best sellers and use this knowledge to increase sales opportunities.
  • Maintain outstanding store condition and visual merchandising standards.
  • Providing customers with information on pricing and product availability.
  • Keep up to date with product information, new line launches, and company promotion.
  • Actively participate in, and support all company incentives to increase sales.
  • Have an awareness of competitor activity and feedback any improvement suggestions or observations to the management team.
  • Assist with stock deliveries and stock management.
  • Maintain a fully stocked shop floor.
  • Maintain maximum stock availability through effective stock replenishment techniques.
  • Effectively maintain best practice within your stockroom to ensure that all stock is accurate regarding receipt of deliveries, and provide support with stock-take activities and processes when needed.
  • Ensure all stock is correctly merchandised and priced in accordance with visual merchandising directives.

Responsibilities

  • Be an ambassador for the brand
  • Ensure high levels of customer satisfaction through excellent sales service
  • Ascertain customers’ needs and wants
  • Meet individual, and store sales targets by maximising sales at every opportunity through the use of upselling, link-selling and add-on opportunities
  • Deal with customer inquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible.
  • Have an awareness of store and company best sellers and use this knowledge to increase sales opportunities
  • Maintain outstanding store condition and visual merchandising standards
  • Providing customers with information on pricing and product availability.
  • Keep up to date with product information, new line launches, and company promotion
  • Actively participate in, and support all company incentives to increase sales.
  • Have an awareness of competitor activity and feedback any improvement suggestions or observations to the management team.
  • Assist with stock deliveries and stock management
  • Maintain a fully stocked shop floor
  • Maintain maximum stock availability through effective stock replenishment techniques.
  • Effectively maintain best practice within your stockroom to ensure that all stock is accurate regarding receipt of deliveries, and provide support with stock-take activities and processes when needed.
  • Ensure all stock is correctly merchandised and priced in accordance with visual merchandising directives.

FAQs

What is the main objective of the Retail Team role at Gym+Coffee?

The main objective is to deliver a premium brand experience to every customer, striving to improve sales performance while maintaining strong brand values and acting as a Gym+Coffee ambassador.

Is this a full-time position?

No, this is a part-time Christmas Contract role.

What are the expected working hours for this position?

The candidate must be flexible and available to work from Monday to Sunday.

What qualities are valued in candidates for this role?

Candidates are valued for their attitude, passion, energy, and alignment with the brand's community-focused mission.

What type of sales techniques should be used in this role?

Candidates should utilize upselling, link-selling, and add-on opportunities to maximize sales at every chance.

Are there any specific responsibilities related to stock management?

Yes, responsibilities include assisting with stock deliveries, maintaining a fully stocked shop floor, effective stock replenishment, and ensuring accurate stock management practices.

How does Gym+Coffee define its community?

Gym+Coffee's community is centered on people, with a commitment to sustainability and inclusivity, where values and passion define connections rather than demographics like age or ethnicity.

What is expected of team members in terms of customer service?

Team members are expected to ensure high levels of customer satisfaction through excellent sales service and to address customer inquiries and refunds professionally.

Are there training opportunities for new employees?

While not explicitly stated in the job description, Gym+Coffee likely provides training to new employees on brand standards, products, and sales techniques to enhance their performance.

How does Gym+Coffee support its employees' growth?

Gym+Coffee nurtures and aggressively protects an inclusive and optimistic workplace culture, which fosters personal and professional growth for team members.

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Gym+Coffee

Irish athleisure clothing for a community of people who Make Life Richer. Join us!

Retail & Consumer Goods
Industry
11-50
Employees
2017
Founded Year

Mission & Purpose

Gym+Coffee is an Irish owned, and Irish designed athleisure clothing company, founded in 2017. Our goal is to build a brand that inspires people to Make Life Richer and we’re focused on building a community around this passion. The name Gym+Coffee represents, what we feel, are the two most important things in life to make time for; exercising and socialising. We strive to be a brand that represents this movement, creates new opportunities for people to socialise and exercise, and encourages this lifestyle even further. We have designed our brand and our clothing around this lifestyle. Clothing that equally entices a hard workout and a sociable coffee afterwards, combining comfort & style together.