FAQs
What is the primary objective of this role?
The primary objective is to deliver a premium brand experience to every customer while improving sales performance and acting as an ambassador for Gym+Coffee.
Is this position full-time or part-time?
This is a part-time position for a Christmas Contract.
What are the working hours for this role?
Candidates must be flexible and available to work from Monday to Sunday.
What responsibilities will I have in terms of customer service?
Responsibilities include ensuring high levels of customer satisfaction, understanding customers’ needs, and meeting individual and store sales targets through upselling and link-selling.
How important is brand representation in this role?
Being an ambassador for the brand is essential, and you'll need to ensure that every customer feels part of the Gym+Coffee community.
Are there expectations related to stock management?
Yes, you will assist with stock deliveries, maintain stock availability, and ensure that all stock is accurately managed and merchandised.
How does this position relate to Gym+Coffee's values?
This position is designed to uphold the company’s strong brand values focused on community, sustainability, and creating a positive customer experience.
Will I receive training on product knowledge?
Yes, you will be expected to keep up to date with product information, new line launches, and company promotions to effectively assist customers.
Is experience in retail required for this position?
While the job description does not specify, prior retail experience may be beneficial in meeting the responsibilities and expectations of the role.
Do I need to be available during holiday periods?
Yes, since this is a temporary role for the Christmas season, availability during holiday periods will be important.