FAQs
What is the primary mission of the Revenue Operations Manager role at OpenAI?
The primary mission of the Revenue Operations Manager role is to guide the Go To Market (GTM) strategy and drive operational efficiency to help customers understand and leverage highly capable AI models across their businesses.
What departments will the Revenue Operations Manager collaborate with?
The Revenue Operations Manager will work cross-functionally with researchers, engineers, solution strategists, sellers, enablement, and leadership within the organization.
What specific responsibilities will the Revenue Operations Manager have?
The Revenue Operations Manager will design foundational processes for the customer lifecycle, implement processes with technical teams, define GTM KPIs and maintain dashboards, manage territory and quota allocation, lead strategic efficiency projects, ensure data accuracy for revenue activities, and conduct analyses for optimization.
What kind of experience is preferred for candidates applying for this role?
Candidates are preferred to have experience in revenue operations or strategy within a high-growth technology company, as well as proficiency in Salesforce.com and data analysis tools like SQL and Excel.
What skills are essential for success in this role?
Essential skills include strong analytical abilities, project management expertise, effective communication and executive presence, understanding of the AI landscape, organizational skills, the ability to thrive in ambiguity, and the capacity to manage multiple projects and prioritize effectively.
Is this position remote or in-person?
This position is based in either San Francisco or NYC and employs a hybrid work model, requiring employees to be in the office three days a week.
What type of candidates would thrive in this position?
Candidates who thrive in this position are those who can operate with high horsepower, adeptly switch contexts and manage multiple projects simultaneously while maintaining a focus on prioritization and ownership of their work.
Will the Revenue Operations Manager have to manage any reports or data dashboards?
Yes, the Revenue Operations Manager will define foundational GTM KPIs and develop and maintain dashboards to track these KPIs, providing actionable insights and recommendations to stakeholders and leadership.
What types of strategic analyses will the Revenue Operations Manager conduct?
The Revenue Operations Manager will conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization within the revenue organization.
Will relocation assistance be offered for this position?
Yes, OpenAI offers relocation assistance to new employees who may need to move for this role.