Health, dental, and vision insurance

Mental healthcare support and services

Commuter benefits

401(k) with generous matching

Domestic conference budget for each employee

Flexible working hours

20 weeks paid parental leave

Life and AD&D insurance

Annual learning & development stipend

Team-driven celebrations and events

Medium

AGI focus

Intense and scrappy

Scale

Make something people love

Team spirit

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit.

To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership.

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Technology

OpenAI

You should have 5+ years in fraud detection or risk evaluation, strong problem-solving skills, experience in scaling operations, a humble attitude, and the ability to manage multiple projects effectively.

You will resolve complex fraud and risk issues, collaborate with teams to improve processes, perform investigations, manage incidents, provide training, and educate clients on policies.

London

About The Team At OpenAI, our Fraud & Risk operations are central to protecting OpenAI’s platform and users from abuse. We serve a diverse customer base, ranging from individual users and early-stage startups to global enterprises, across ChatGPT and our API (and beyond!). Operating within our Support organization, our team works closely with Product, Engineering, Legal, Policy, Go To Market and Operations teams to ensure we're delivering the best possible experience to our users at scale while keeping OpenAI and users safe. About The Role We are looking for experienced Fraud & Risk Analysts to collaborate closely with internal teams to ensure safety and compliance on OpenAI platforms. You will be a stakeholder in the design and implementation of systems to take action against bad actors and minimize abuse at scale, handle high risk & high visibility customer cases with care, work with enterprise account teams to manage sensitive issues for high priority customers, and build feedback loops to improve our fraud investigations/detection policies and systems. You will play an integral role in building expertise within the team and be part of strategic initiatives for organizational and process improvements. Ideally, you have worked in a high pace startup environment, handled a breadth of fraud and risk related issues of varying sensitivity and complexity, and are comfortable with handling deep fraud and risk craft-related issues as well as working directly with stakeholders in these issues (internal and external). Please note: This role may involve handling sensitive content, including material that may be highly confidential, sexual, violent, or otherwise disturbing. This role is based in London, UK. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In This Role, You Will * Work directly with customers to resolve complex risk, fraud, financial, compliance, and trust and safety issues; then, figure out how to operationalize those solutions at scale when needed. * Partner with Product, Legal, Safety, Operations, and Vendor teams to develop and implement ongoing fraud and risk processes or specific campaigns to serve OpenAI’s customers. * Perform risk evaluations and investigations by reviewing documentation, internal data, and 3rd party data * Execute human-in-the-loop reviews to complement automated systems in highly sensitive or high risk fraud scenarios, working with account teams to guide customers through the process * Review operational processes and systems and build feedback loops to drive improvements with other product and ops teams * Serve as an incident manager for high complexity cases, acting as a nexus between our product, compliance, legal, ops, and customer-facing teams * Represent and advocate for customer needs with product development teams, policy, legal, design, and engineering teams within OpenAI. * Equip other teams with best-in-class training, playbooks, and workflows—and bring about a deep technical understanding of our fraud and risk systems and users’ needs. * Be a fraud and risk expert across all our products and educate our clients on our policies - bring judgment and policy expertise to bear You Might Thrive In This Role If You * Are comfortable with building. This is an opportunity to help with scaling everything from policy enforcement through to the tooling stack to enable it. Technical skills are definitely a plus in this role. * Have 5+ years of experience and a demonstrated passion for risk evaluation, fraud detection / investigation, trust & safety, legal operations, or other similar teams * Bring excellent problem-solving skills and the ability to comprehend and communicate complex technical issues. * Have proven experience in scaling operations and building strong relationships cross-functionally to drive performance improvements. * Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed. * Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize. Compensation, Benefits And Perks This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. * Private medical insurance covering 100% of premiums for employees and their dependents * Pension plan with 4% employer contribution * 52 weeks maternity leave and 20 weeks parental leave * Unlimited time off * Annual learning & development stipend ($1,500 USD equivalent per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About The TeamAt OpenAI, our Fraud & Risk operations are central to protecting OpenAI’s platform and users from abuse. We serve a diverse customer base, ranging from individual users and early-stage startups to global enterprises, across ChatGPT and our API (and beyond!). Operating within our Support organization, our team works closely with Product, Engineering, Legal, Policy, Go To Market and Operations teams to ensure we're delivering the best possible experience to our users at scale while keeping OpenAI and users safe.About The RoleWe are looking for experienced Fraud & Risk Analysts to collaborate closely with internal teams to ensure safety and compliance on OpenAI platforms. You will be a stakeholder in the design and implementation of systems to take action against bad actors and minimize abuse at scale, handle high risk & high visibility customer cases with care, work with enterprise account teams to manage sensitive issues for high priority customers, and build feedback loops to improve our fraud investigations/detection policies and systems. You will play an integral role in building expertise within the team and be part of strategic initiatives for organizational and process improvements. Ideally, you have worked in a high pace startup environment, handled a breadth of fraud and risk related issues of varying sensitivity and complexity, and are comfortable with handling deep fraud and risk craft-related issues as well as working directly with stakeholders in these issues (internal and external).Please note: This role may involve handling sensitive content, including material that may be highly confidential, sexual, violent, or otherwise disturbing.This role is based in London, UK. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.In This Role, You Will * Work directly with customers to resolve complex risk, fraud, financial, compliance, and trust and safety issues; then, figure out how to operationalize those solutions at scale when needed. * Partner with Product, Legal, Safety, Operations, and Vendor teams to develop and implement ongoing fraud and risk processes or specific campaigns to serve OpenAI’s customers. * Perform risk evaluations and investigations by reviewing documentation, internal data, and 3rd party data * Execute human-in-the-loop reviews to complement automated systems in highly sensitive or high risk fraud scenarios, working with account teams to guide customers through the process * Review operational processes and systems and build feedback loops to drive improvements with other product and ops teams * Serve as an incident manager for high complexity cases, acting as a nexus between our product, compliance, legal, ops, and customer-facing teams * Represent and advocate for customer needs with product development teams, policy, legal, design, and engineering teams within OpenAI. * Equip other teams with best-in-class training, playbooks, and workflows—and bring about a deep technical understanding of our fraud and risk systems and users’ needs. * Be a fraud and risk expert across all our products and educate our clients on our policies - bring judgment and policy expertise to bear      You Might Thrive In This Role If You * Are comfortable with building. This is an opportunity to help with scaling everything from policy enforcement through to the tooling stack to enable it. Technical skills are definitely a plus in this role. * Have 5+ years of experience and a demonstrated passion for risk evaluation, fraud detection / investigation, trust & safety, legal operations, or other similar teams * Bring excellent problem-solving skills and the ability to comprehend and communicate complex technical issues. * Have proven experience in scaling operations and building strong relationships cross-functionally to drive performance improvements. * Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed. * Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.      Compensation, Benefits And PerksThis is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. * Private medical insurance covering 100% of premiums for employees and their dependents * Pension plan with 4% employer contribution * 52 weeks maternity leave and 20 weeks parental leave * Unlimited time off * Annual learning & development stipend ($1,500 USD equivalent per year)      About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.OpenAI Affirmative Action and Equal Employment Opportunity Policy StatementFor US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Fraud & Risk Analyst - OpenAI

&lt;strong&gt;About The Team&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At OpenAI, our Fraud &amp;amp; Risk operations are central to protecting OpenAI’s platform and users from abuse. We serve a diverse customer base, ranging from individual users and early-stage startups to global enterprises, across ChatGPT and our API (and beyond!). Operating within our Support organization, our team works closely with Product, Engineering, Legal, Policy, Go To Market and Operations teams to ensure we're delivering the best possible experience to our users at scale while keeping OpenAI and users safe.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are looking for experienced Fraud &amp;amp; Risk Analysts to collaborate closely with internal teams to ensure safety and compliance on OpenAI platforms. You will be a stakeholder in the design and implementation of systems to take action against bad actors and minimize abuse at scale, handle high risk &amp;amp; high visibility customer cases with care, work with enterprise account teams to manage sensitive issues for high priority customers, and build feedback loops to improve our fraud investigations/detection policies and systems. You will play an integral role in building expertise within the team and be part of strategic initiatives for organizational and process improvements. Ideally, you have worked in a high pace startup environment, handled a breadth of fraud and risk related issues of varying sensitivity and complexity, and are comfortable with handling deep fraud and risk craft-related issues as well as working directly with stakeholders in these issues (internal and external).&lt;br&gt;&lt;br&gt;Please note: This role may involve handling sensitive content, including material that may be highly confidential, sexual, violent, or otherwise disturbing.&lt;br&gt;&lt;br&gt;This role is based in London, UK. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.&lt;br&gt;&lt;br&gt;&lt;strong&gt;In This Role, You Will&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Work directly with customers to resolve complex risk, fraud, financial, compliance, and trust and safety issues; then, figure out how to operationalize those solutions at scale when needed.&lt;/li&gt;&lt;li&gt;Partner with Product, Legal, Safety, Operations, and Vendor teams to develop and implement ongoing fraud and risk processes or specific campaigns to serve OpenAI’s customers. &lt;/li&gt;&lt;li&gt;Perform risk evaluations and investigations by reviewing documentation, internal data, and 3rd party data&lt;/li&gt;&lt;li&gt;Execute human-in-the-loop reviews to complement automated systems in highly sensitive or high risk fraud scenarios, working with account teams to guide customers through the process&lt;/li&gt;&lt;li&gt;Review operational processes and systems and build feedback loops to drive improvements with other product and ops teams&lt;/li&gt;&lt;li&gt;Serve as an incident manager for high complexity cases, acting as a nexus between our product, compliance, legal, ops, and customer-facing teams&lt;/li&gt;&lt;li&gt;Represent and advocate for customer needs with product development teams, policy, legal, design, and engineering teams within OpenAI.&lt;/li&gt;&lt;li&gt;Equip other teams with best-in-class training, playbooks, and workflows—and bring about a deep technical understanding of our fraud and risk systems and users’ needs.&lt;/li&gt;&lt;li&gt;Be a fraud and risk expert across all our products and educate our clients on our policies - bring judgment and policy expertise to bear&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;You Might Thrive In This Role If You&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Are comfortable with building. This is an opportunity to help with scaling everything from policy enforcement through to the tooling stack to enable it. Technical skills are definitely a plus in this role.&lt;/li&gt;&lt;li&gt;Have 5+ years of experience and a demonstrated passion for risk evaluation, fraud detection / investigation, trust &amp;amp; safety, legal operations, or other similar teams&lt;/li&gt;&lt;li&gt;Bring excellent problem-solving skills and the ability to comprehend and communicate complex technical issues. &lt;/li&gt;&lt;li&gt;Have proven experience in scaling operations and building strong relationships cross-functionally to drive performance improvements.&lt;/li&gt;&lt;li&gt;Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.&lt;/li&gt;&lt;li&gt;Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Compensation, Benefits And Perks&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Private medical insurance covering 100% of premiums for employees and their dependents&lt;/li&gt;&lt;li&gt;Pension plan with 4% employer contribution&lt;/li&gt;&lt;li&gt;52 weeks maternity leave and 20 weeks parental leave&lt;/li&gt;&lt;li&gt;Unlimited time off&lt;/li&gt;&lt;li&gt;Annual learning &amp;amp; development stipend ($1,500 USD equivalent per year)&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About OpenAI&lt;br&gt;&lt;br&gt;&lt;/strong&gt;OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.&lt;br&gt;&lt;br&gt;We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.&lt;br&gt;&lt;br&gt;OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement&lt;br&gt;&lt;br&gt;For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.&lt;br&gt;&lt;br&gt;We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.&lt;br&gt;&lt;br&gt;OpenAI Global Applicant Privacy Policy&lt;br&gt;&lt;br&gt;At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Fraud &amp; Risk Analyst

Fraud & Risk Analyst

You must have experience in complex tech environments, debugging ML systems, reinforcement learning or transformers, Python, Kubernetes, GPUs, and large-scale data systems like Beam or Spark.

You will lead model releases, troubleshoot ML issues, ensure smooth development, collaborate on new features, and consult on improvements or integrations for ChatGPT.

Software Engineering

Engineering

San Francisco

About The Team Our team is responsible for the post-training phase of ChatGPT, where we transform a large pre-trained model into a powerful, safe, and user-friendly chatbot. We collaborate with various teams across the company to enhance ChatGPT’s safety, speed, intelligence, utility, and overall capabilities. We integrate these improvements into the final models that power our production ChatGPT and API services, impacting millions of users worldwide. About The Role We are seeking an engineer to accelerate the deployment of improvements to our models. You will collaborate with diverse teams handling various facets of the system, including core capabilities, multimodal integration (speech, images, and video), tools, and more. This role offers a unique opportunity to shape the future of ChatGPT, working across the technology stack, from optimizing low-level components like GPU kernels and network traffic to mastering the intricacies of RL post-training. The ideal candidate has a robust technical background in areas such as data technologies, reliable software engineering, production ML model development, and cross-functional collaboration. While research experience is not required, a deep understanding of ML fundamentals and large-scale deep learning is essential for troubleshooting and analyzing complex system and ML issues. Excellent verbal and written communication skills, along with strong project management abilities, are crucial as you will collaborate with both technical research teams and non-technical product teams across the company. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In This Role, You Will * Lead the regular release process of ChatGPT and API models. * Dive deep into large ML codebases to diagnose and resolve systems and ML issues. * Ensure a stable, smooth, and user-friendly model development process. * Collaborate with cross-functional teams to design new features and integrate enhancements into ChatGPT. * Sample projects include: * Consulting with product teams on how to best improve ChatGPT in some particular way. * Integrating new multimodal features or tools into ChatGPT. * Working with data scientists to understand the impact of new models on users. You Might Thrive In This Role If You * Are a team player – willing to do a variety of tasks that move the team forward. * Experience working in complex technical environments * Experience debugging ML systems. * Experience with reinforcement learning and or transformers * Experience with the python * Experience with kubernetes / distributed infrastructure * Experience with GPU’s * Experience with 1 or more large scale data system such as beam or spark. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About The TeamOur team is responsible for the post-training phase of ChatGPT, where we transform a large pre-trained model into a powerful, safe, and user-friendly chatbot. We collaborate with various teams across the company to enhance ChatGPT’s safety, speed, intelligence, utility, and overall capabilities. We integrate these improvements into the final models that power our production ChatGPT and API services, impacting millions of users worldwide.About The RoleWe are seeking an engineer to accelerate the deployment of improvements to our models. You will collaborate with diverse teams handling various facets of the system, including core capabilities, multimodal integration (speech, images, and video), tools, and more. This role offers a unique opportunity to shape the future of ChatGPT, working across the technology stack, from optimizing low-level components like GPU kernels and network traffic to mastering the intricacies of RL post-training.The ideal candidate has a robust technical background in areas such as data technologies, reliable software engineering, production ML model development, and cross-functional collaboration. While research experience is not required, a deep understanding of ML fundamentals and large-scale deep learning is essential for troubleshooting and analyzing complex system and ML issues. Excellent verbal and written communication skills, along with strong project management abilities, are crucial as you will collaborate with both technical research teams and non-technical product teams across the company.This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.In This Role, You Will * Lead the regular release process of ChatGPT and API models. * Dive deep into large ML codebases to diagnose and resolve systems and ML issues. * Ensure a stable, smooth, and user-friendly model development process. * Collaborate with cross-functional teams to design new features and integrate enhancements into ChatGPT. * Sample projects include:    * Consulting with product teams on how to best improve ChatGPT in some particular way.    * Integrating new multimodal features or tools into ChatGPT.    * Working with data scientists to understand the impact of new models on users.      You Might Thrive In This Role If You * Are a team player – willing to do a variety of tasks that move the team forward. * Experience working in complex technical environments * Experience debugging ML systems. * Experience with reinforcement learning and or transformers * Experience with the python * Experience with kubernetes / distributed infrastructure * Experience with GPU’s * Experience with 1 or more large scale data system such as beam or spark.      About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.OpenAI Affirmative Action and Equal Employment Opportunity Policy StatementFor US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Research Engineer - Post-training Infra - OpenAI

&lt;strong&gt;About The Team&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Our team is responsible for the post-training phase of ChatGPT, where we transform a large pre-trained model into a powerful, safe, and user-friendly chatbot. We collaborate with various teams across the company to enhance ChatGPT’s safety, speed, intelligence, utility, and overall capabilities. We integrate these improvements into the final models that power our production ChatGPT and API services, impacting millions of users worldwide.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are seeking an engineer to accelerate the deployment of improvements to our models. You will collaborate with diverse teams handling various facets of the system, including core capabilities, multimodal integration (speech, images, and video), tools, and more. This role offers a unique opportunity to shape the future of ChatGPT, working across the technology stack, from optimizing low-level components like GPU kernels and network traffic to mastering the intricacies of RL post-training.&lt;br&gt;&lt;br&gt;The ideal candidate has a robust technical background in areas such as data technologies, reliable software engineering, production ML model development, and cross-functional collaboration. While research experience is not required, a deep understanding of ML fundamentals and large-scale deep learning is essential for troubleshooting and analyzing complex system and ML issues. Excellent verbal and written communication skills, along with strong project management abilities, are crucial as you will collaborate with both technical research teams and non-technical product teams across the company.&lt;br&gt;&lt;br&gt;This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.&lt;br&gt;&lt;br&gt;&lt;strong&gt;In This Role, You Will&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Lead the regular release process of ChatGPT and API models.&lt;/li&gt;&lt;li&gt;Dive deep into large ML codebases to diagnose and resolve systems and ML issues.&lt;/li&gt;&lt;li&gt;Ensure a stable, smooth, and user-friendly model development process.&lt;/li&gt;&lt;li&gt;Collaborate with cross-functional teams to design new features and integrate enhancements into ChatGPT.&lt;/li&gt;&lt;li&gt;Sample projects include:&lt;/li&gt;&lt;ul&gt;&lt;li&gt;Consulting with product teams on how to best improve ChatGPT in some particular way.&lt;/li&gt;&lt;li&gt;Integrating new multimodal features or tools into ChatGPT.&lt;/li&gt;&lt;li&gt;Working with data scientists to understand the impact of new models on users.&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/ul&gt;&lt;strong&gt;You Might Thrive In This Role If You&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Are a team player – willing to do a variety of tasks that move the team forward.&lt;/li&gt;&lt;li&gt;Experience working in complex technical environments&lt;/li&gt;&lt;li&gt;Experience debugging ML systems.&lt;/li&gt;&lt;li&gt;Experience with reinforcement learning and or transformers&lt;/li&gt;&lt;li&gt;Experience with the python&lt;/li&gt;&lt;li&gt;Experience with kubernetes / distributed infrastructure&lt;/li&gt;&lt;li&gt;Experience with GPU’s&lt;/li&gt;&lt;li&gt;Experience with 1 or more large scale data system such as beam or spark.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About OpenAI&lt;br&gt;&lt;br&gt;&lt;/strong&gt;OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.&lt;br&gt;&lt;br&gt;We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.&lt;br&gt;&lt;br&gt;OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement&lt;br&gt;&lt;br&gt;For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.&lt;br&gt;&lt;br&gt;We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.&lt;br&gt;&lt;br&gt;OpenAI Global Applicant Privacy Policy&lt;br&gt;&lt;br&gt;At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.