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Rezeptionist/In (m/w/d)

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Marriott International

27d ago

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Cologne

AI generated summary

  • You need a high school diploma or G.E.D. No related or supervisory experience required, and no specific licenses or certifications needed.
  • You will deliver services throughout guests' stays, process operational needs, address requests, complete reports, and engage with the local area while moving and handling light objects.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
  • They are empowered to move about their space and do what needs to be done.
  • Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
  • Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
  • Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

FAQs

Is this position available remotely?

No, this position is not available for remote work.

What is the job title for this position?

The job title is Rezeptionist/In (m/w/d).

Do I need previous work experience to apply?

No related work experience is required for this position.

What type of education is preferred for applicants?

A high school diploma or G.E.D. equivalent is preferred.

Is any specific license or certification needed for this position?

No, there are no specific licenses or certifications required.

What is the work schedule for this role?

The schedule for this job is full-time.

What qualities are emphasized for the Guest Experience Expert?

Key qualities include creating a safe workplace, maintaining confidentiality, upholding quality standards, and delivering exceptional service.

Are there opportunities for professional development?

Yes, there are opportunities for training, development, recognition, and pursuing passions in a luxury environment.

What does Marriott International believe in regarding hiring practices?

Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

What does the Marriott brand emphasize in its approach to hospitality?

Marriott Hotels emphasize delivering thoughtful, heartfelt, forward-thinking service that builds upon a legacy of "Wonderful Hospitality. Always."

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.