FAQs
What are the primary responsibilities of a Room Attendant?
The primary responsibilities of a Room Attendant include dusting, polishing, vacuuming, refreshing towels and linen, stripping and making beds, cleaning bathrooms, reporting maintenance issues and safety hazards, and working as part of a team to exceed guest expectations.
Is training provided for new Room Attendants?
Yes, full training is provided to ensure that new Room Attendants are confident in maintaining cleanliness and presentation standards for bedrooms and bathrooms.
What are the working conditions for this position?
The position offers flexible working conditions with opportunities for overtime.
Are there any perks for Room Attendants?
Yes, Room Attendants enjoy special rates on hotel rooms, a company-wide recognition scheme, meals on duty, a talent referral scheme, celebrations like Thank You Week, access to a pension scheme, life assurance, and ongoing training and career development opportunities.
What qualities are you looking for in an ideal Room Attendant?
The ideal Room Attendant will be themselves, bring positive energy to work, and build great rapport with team members.
How does Leonardo Hotels support career development?
Leonardo Hotels offers ongoing job-related training programs, regular coaching from managers, and access to the “GROWonline” learning portal, which helps team members develop the necessary skills and knowledge for career advancement.
Where is Leonardo Hotel Manchester Central located?
Leonardo Hotel Manchester Central is set in the city center, within steps of the Bridgewater Hall bus stop and a 7-minute walk from the Manchester Central Convention Complex.
What is the vision of Leonardo Hotels?
The vision of Leonardo Hotels is to be the first choice for everyone who values genuine hospitality.
What kind of work environment does Leonardo Hotels offer?
Leonardo Hotels offers a fun and friendly working environment with opportunities for customer interaction, variety in work tasks, and team activities such as summer barbecues and Christmas parties.
Do Room Attendants receive discounts on hotel stays?
Yes, Room Attendants receive huge discounts on overnight stays at Leonardo Hotels.
Is there a recognition program for employees?
Yes, there is a company-wide recognition scheme where employees can earn vouchers for being exemplary team members.