FAQs
What is the primary responsibility of the Sachbearbeiter in the Service Center?
The primary responsibility is to independently answer a variety of customer inquiries via telephone and assist with customer service tasks.
What qualifications are required for this position?
Candidates should have completed insurance training or a commercial education, with work experience in the insurance sector or customer service being an advantage.
Is there a need for language skills for this job?
Yes, excellent German language skills (native level) are required, and knowledge of French, Italian, or English is considered beneficial.
What are the working hours for this position?
The position involves shift work from Monday to Friday.
Are there opportunities for professional development?
Yes, employees are offered opportunities for further training and development.
What benefits are provided to employees?
Benefits include flexible working conditions, 8 weeks of paternity leave, 16 weeks of maternity leave, the option to purchase 10 additional vacation days per year, and various other benefits.
Who should I contact if I have questions about the job?
You can contact Milena Ricci, the Head of Front Office Customer Service, at milena.ricci@allianz-suisse.ch for any job-related inquiries.
Are applications from recruitment agencies accepted for this position?
No, applications submitted by recruitment agencies will not be considered, and no correspondence will be entered into regarding such applications.
Does Allianz promote diversity and inclusion?
Yes, Allianz is committed to creating a diverse and inclusive workplace, encouraging applications from individuals regardless of their background or identity.
Can I apply for this role if I have a disability?
Yes, Allianz welcomes applications from individuals with disabilities and is an equal opportunity employer.